Oncor Electric Delivery

Admin Assistant I (Claims)

Dallas, TX

full time

$45,750-$61,000

On-site

Utilities

About This Job

Salary Range: $45,750-$61,000

Relocation: No About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

Position Summary

As an Administrative Assistant I at Oncor, you’ll provide administrative assistance and support to the Claims and Legal organization. This role will report directly to the Claims Manager.

Key Responsibilities

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Performs multiple duties, sometimes of a sensitive and/or confidential nature, utilizing available resources to ensure safe and efficient office organization.

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Gather and compile data to prepare and provide itemized cost breakdowns to responsible parties, business entities, and insurance companies for review and payment of claims.

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Serve as a backup to the other Administrative Assistants on occasion as needed, including but not limited to the following areas:

+ Managing Liability Fleet + Monitoring Daily Claims Portal Submissions + Monitoring Escalations Inbox

•

Gather data and information for No Fault Non-Preventable Vehicle Accidents to be provided to the responsible Claims Representative. Responsibilities include: retrieving official police and fire reports, contacting insurance companies, contacting collision repair shop and obtaining other pertinent information as required.

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Receipt of all claims and review for thoroughness and accuracy.

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Verification of charges and loading charges.

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Entering of claims into the Claims database and assignment of unique claim number to each.

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Invoicing of claims to responsible third-parties.

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Provides cost breakdowns to claimants and insurance companies upon request.

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Proper filing of all open and closed claims.

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Liaison with service centers and property accounting department.

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Ensures correct accounting of collection amount and closing of claims.

•

Other duties as assigned.

Skills

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Strong written and verbal communication and interpersonal skills.

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Proficiency in Microsoft Word, Excel, PowerPoint, Access and Outlook.

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High attention to detail.

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Focused, task-oriented, and great organizational skills.

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Highly motivated and able to prioritize timely completion of work responsibilities.

Education & Experience

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High School diploma, GED or equivalent and 1+ years of experience in administrative support functions required.

Measure Of Success

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Strives for accuracy with minimal supervision.

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Proactive team player with the ability to foster positive working relationships.

•

Maintains a safe work environment.

•

Knowledge of Company operations, policies, and procedures.

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

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Annual incentive program.

•

Competitive health and welfare benefits (medical, dental, vision, life insurance).

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Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources.

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401k with dollar-for-dollar company match up to 6%.

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401k match with student debt program.

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Cash balance pension plan.

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Adoption Assistance.

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Mental health resources.

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Employee resource groups.

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Tuition reimbursement.

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Competitive vacation, 10 company holidays and 2 personal holidays.

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Paid parental leave.

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Salary continuation for up to 6 months for approved employee illness or injury.

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Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.

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