Haz Mat Special Services, LLC

Account Manager - Houston & DFW

Account Manager - Houston & DFW
Notice info
LocationPasadena, TX
Job Typecontract, temporary, full time
On-site
Oil and Gas

About This Job


Two positions currently open!


Houston Area Market & DFW Area Market

The HMSS Account Manager is responsible for proactively maintaining business relationships within an assigned book of business for the Environmental, Emergency Response and Industrial Lines of Business.


Duties & Responsibilities

· Maintain and retain existing customers by building long lasting business relationships

· Effectively support the retention process when needed in both a sales and customer service capacity

· Perform contractual resign of agreements with existing customers

· Maintain an awareness of market behavior and competitive trends in a designated market to anticipate changing customer needs

· Negotiate with all customers to retain the relationship and associated revenue during pricing initiatives

· Maintain thorough knowledge of company’s available services per lines of business, pricing structures, and offer additional services specified by customer

· Increase company visibility through participation in company sponsored activities, trade shows, Chamber of Commerce events, and similar activities


· Partner with Operations department, as needed


· Perform site visits as required

· Responsible for an effective and collaborative hand off process from new account attainment to existing account development

· Responsible for creating and managing an account penetration plan that is in line with the company’s growth objectives

· Responsible for achieving and/or exceeding monthly retention and growth quota

· Assist accounts receivable with collection efforts and activities


· Performs other job-related duties as assigned


Qualifications


Required


· High School Diploma or GED

· Three (3) or more years’ experience of consultative sales or customer retention experience


· Microsoft Office experience


· Salesforce or other CRM experience


· Valid state-issued driver’s license


Knowledge, Skills, & Abilities

· Ability to generate and manage leads, opportunities and contract negotiations to close business

· Ability to build and maintain relationships with internal and external customers


· Effective influential, selling, and closing skills

· Strong interpersonal skills, including effective presentation and listening skills

· Ability to communicate effectively with internal and external customers

· Strong work ethic, demonstrating integrity, trust, and maintain confidentiality

· Ability to be a self-starter capable of working effectively in a team environment or as an individual contributor

· Excellent analytical, attention to detail, and problem-solving skills

· Ability to read, write, and comprehend reports and associated documents

· Ability to understand and follow oral and written instructions

· Ability to prioritize workload and meet time sensitive deadlines

· Business acumen and ability to work effectively across various teams and levels

· Flexibility to accept and adapt to change as well as the commitment to seek continuous improvement

· Demonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service

· Ability to exert muscle force to lift, push, pull or carry objects

· Ability to coordinate two or more limbs (for example: two arms, two legs, or one leg and one arm) while sitting or standing

· Ability to make simple and repeated movements of the fingers, hands, and wrists


· Knowledge of proper lifting techniques

· Ability to follow all company safety policies and procedures


Preferred

· Bachelor's degree in business administration, advertising, marketing or related field


· Solid Waste Industry or Environmental experience


· Bilingual: English /Spanish


Job Type: Full-time


Benefits:

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance


Work Location: In person

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