1st Article/Quality Tech - Metal Finishing

Company Overview:

Pioneer Metal Finishing is the leading surface engineering company in North America. For 75 years, we’ve delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today!

Overview:

Job Summary

Work closely with all departments to ensure process requirements are established and followed to meet or exceed customer expectations. Leaders of continuous improvement and supporters of the quality systems.

Schedule:

Monday-Friday, 8 hours per day

Essential Job Duties/Responsibilities:

- Acts as the primary point of contact with both new accounts and special projects, driving customer onboarding activities and owning all aspects of the onboarding process

- Acts as the point of contact for Customer Service and Production with any technical questions or concerns regarding the quality of customer parts.

- Manage the Nonconforming Report (NCR) & process for both internal and external NCRs

- Participate and/or facilitating in the Corrective Action process.

- Develop and forward formal customer corrective action reports.

- Assist with/ownership of the Document Control process

- Responsible for Calibration; maintaining gauges internally and working with external calibration providers

- Conducts Gauge R&Rs

- Responsible for performing internal audits and participating in external audits, as required.

- Works with various departments to maximize process quality and efficiency.

- Responsible for overseeing the sampling process.

- Oversees the rework process.

- Responsible for ongoing training of the various departments.

- Participates in the review of the First Articles as required.

- Focuses on troubleshooting all process related problems.

- Customer color samples. Making sure the color is correct per the customer

- Ensures completion of Certs

- Work closely with shipping and receiving on process control questions

- Performs other miscellaneous job duties and related functions as needed.

Physical/Environmental/Chemical Hazards:

- Sharp parts, sharp tooling, heavy carts, occasional hot and cold temperature and humidity levels, heat from ovens, moderate noise levels, limited hand and air tool use, compressed air (must use hearing protection).

- Must be able to lift 30-50 lbs. unassisted.

- Must be able to differentiate between color variance.

- Potential splash exposure near process lines.

- Responsibilities are repetitive in nature.

- Various chemicals used in process.

Education/Qualifications:

- High school diploma or equivalent preferred but not required.

- Strong technical background in anodizing/EN theory and practice preferred.

- Strong oral and written communication skills.

Benefits Summary:

We offer the following benefits to All Employees immediately upon hire:

- Next-Day Pay: Don’t wait for payday; access your daily pay the next day!

- Quarterly Incentive Program: Paid based on hours worked and business results

- Paid company holidays

- Employee Assistance Program

- Wellness Program

- On-the-Job Training and Advancement Opportunities

- Employee Recognition and Rewards program

- Fun Recognition Events and more!

Full-Time Employees (30 + hours per week) may participate in the following benefits:

- Medical, dental, and vision insurance (Eligibility begins on the 1stof the month, following your start date)

- Paid Time Off: 80 Hours earned your first year

- Company funded Health Reimbursement or a Health Savings Account up to $3,000

- Flexible Spending Accounts

- Company-paid Life and Accidental Death & Dismemberment insurance

- Tuition reimbursement

- Additional benefits for employee purchase: life insurance, critical illness, voluntary accident, and accidental death & dismemberment

- LiveHealth Online, virtual doctor visits