Water/Wastewater Operations Assistant

The mission of Lebanon Utilities is to provide our community with reliable, economical and high quality services in a friendly and courteous manner.

What we are proud to offer you:

- Health Insurance (begins first day of employment)

- Retirement

- Health Savings Account

- Dental

- Vision

- STD, LTD

- Term & Accidental Life

- PTO

- Floating Holidays

- Paid Holidays

- Continuing Education Benefits

Essential Duties and Responsibilities: ·

- Answers, screens, and directs telephone calls and takes messages.

- Handles customer requests that are of an operational nature for Water / Wastewater as well as documents and follows up to ensure timely resolution.

- Prepares correspondence/forms and maintains records of certified mailings and correspondence as requested by staff.

- Issues purchase orders and assists Water / Wastewater Operations in purchasing activities.

- Reconciles materials issued for construction and maintenance work orders upon completion.

- Processes all incoming and outgoing freight.

- Maintains and updates reports in the following areas – Backflow Maintenance, Safety Programs, Fuel Reports, Hydrant Meters, Truck Fill-Up and Inventory, NPDES Reports.

- Tracks Hydrant Meters and Bulk Water sales.

- Call in 811 locates as requested by staff.

- Registers staff for training; processes corresponding purchase orders and travel and training forms.

- Serves as liaison between Lebanon Utilities and Indiana Paging Network including:

- maintaining the on-call listing for all departments

- maintaining the pagers and issuing replacement pagers as needed

- compiling and sending daily after hour calls notifications

- Maintains user codes for access to the gate at the Water/Wastewater Facility.

- Updates the Lebanon Utilities website as it pertains to Water /Wastewater issues.

- Verifies completion of and submits to IDEM the monthly report of operations for the Water Treatment Plants.

- Completes and submits the monthly report of operations to IDEM via NetDMR for the Wastewater Treatment Plant and for the Sugar Creek Water Treatment Plant.

- Initiates and follows through to completion the yearly chemical bid.

- Processes monthly reports for on-going projects for the Finance Department

- Processes monthly top customer reports for water and wastewater.

- Processes the monthly power usage reports for the lift stations.

- Processes the monthly large power usage report for the Lebanon Utilities.

- Schedules water and sanitary sewer inspections between the contractors and our staff.

- Processes water and wastewater permits due to inspections for Customer Service.

- Processes sanitary sewer and water inspections in mCare.

Qualifications:

- High school education or equivalent required.

- Three to five years related work experience.

- Strong written and verbal communication skills necessary in order to deal with a wide range of personalities both inside and outside the organization.

- Strong word processing and spreadsheet skills and the ability to use a variety of office equipment such as calculators, copiers, typewriter, facsimile machine, personal computer, etc.

- A valid driver’s license required.