Water Distribution & Wastewater Collection Operator

LocationChestermere, AB
Job TypeFull-time

About This Job


Highlights of the job

EPCOR’s Commercial Services group is hiring a WaterDistribution & Wastewater Collection Operator [Full-Time Permanent] to join the Commercial Operations teamworking out of Chestermere location. This opportunity is open to internal and external candidates. Current EPCOR Employees, please ensure that you are using your “@epcor.com” email address.

This is an exciting opportunity for an individual who has a natural interest in upholding safety standards and practices at work and is willing to promote the public health of Albertans – to join our team of skilled professionals with a passion for finding innovative ways to bring safe and clean water to homes and communities in the area. If you want to be part of an innovative company that is a growing industry leader in the area of water and wastewater treatment, this is an excellent role for you!

As a Water Distribution & Wastewater Collection Operator, you will report to the Site Manager and are accountable for the daily operations of the water and wastewater distribution, and collection (D&C) systems and laboratory testing while meeting all internal and external reporting requirements and quality standards. Additionally, you will perform assigned duties in compliance with the International Standard Organization (ISO) 14001 certified Environmental Management System that has been implemented at the Chestermere site.


What you’d be responsible for

Maintaining, inspecting, and repairing water distribution and wastewater collection facilities and infrastructures.
Servicing of infrastructure in wastewater collection systems, water distribution systems, (i.e. water quality sampling, process monitoring, evaluation and control, residuals management, equipment isolation and shutdowns, cleaning, and QC/QA testing).
Collecting samples and conducting lab analysis, meeting internal quality assurance /control (QA/QC) standards.
Developing and maintaining Standard Operating Procedures (SOPs), completing daily work permits and safe work plans, and maintaining all required records such as operating and maintenance logs, chemical inventories, and repairing part inventories.
Gathering and analyzing data for monthly regulatory and operational reporting.
Upholding EPCOR Health Safety & Environment (HS&E) policy, ethics and compliance standards while ensuring EPCOR’s plant operations and processes are in compliance with ISO 9001 and ISO 14001 safety and environment quality standards.
Proactively anticipating and resolving potential process issues through the download and analysis of information from our SCADA system and lab data as well as completing data entry in LIMS and Microsoft applications (Hach WIMS, Word, Excel, etc.)
Troubleshooting day-to-day operational issues to develop effective solutions and responding to customer inquiries and emergencies such as service interruptions and leaks with tact and professionalism.
Handling meter installs, investigations, replacements and meter reading when required.
Managing external contractors; participating in internal and external compliance audits.



What’s required to be successful

Grade 12 diploma or equivalent is required.
+ Water and Wastewater Technician Certificate/Diploma from a recognized educational institution will be considered an asset.
2+ years of directly related experience in the water and/or wastewater field.
+ Relevant work experience at a Level II or higher certified facility is preferred.
Minimum of Level I certification in Water Distribution or Wastewater Collection is required.
+ Individuals possessing less than this level of certification may be considered at a developmental level and aspire to upgrade certification in the disciplines of Water Distribution and Wastewater Collection within 12 months of hire.
Strong working knowledge of Canadian health, safety, and environment (HS&E) regulations and International Standards Organization (ISO) 9001 and 14001 standards.
Must have a valid Alberta Class 5 Motor Vehicle Operator's License
+ A clean driving record. with 6 or fewer demerits. + Ability to qualify for and maintain a valid EPCOR driver's permit. + A 5-year Commercial Drivers Abstract may be required at the time of hire. + We are not accepting drivers with a GDL license.
Clearance on pre-placement medical and drug and alcohol testing will be required.
Ability to meet the physical demands and activities inherent to the work performed, as well as to function effectively outside under a variety of weather conditions and through all seasons.
+ Please note that due to the nature of this position you will be required on occasion to wear a ½ mask respirator.
Since you will be on call, you are required to be located within 30 minutes’ commute to our Chestermere Water Transfer Station (WTS) within 6 months of hire for on call.
A safety advocate with an unwavering commitment to safe work practices, quality service and excellence.
Ability to demonstrate a strong drive for results; can collaborate, work with a diverse team of operators.
+ Demonstrable experience leading other operators will be considered an asset.
The following would be considered an asset:
+ Demonstrable proficiency in using Microsoft applications (Outlook, Excel, PowerPoint, etc.) and data visualization tools such as Power BI. + Adept at using asset management software like IVARA and City Works, control systems such as SCADA, and specialized software management systems like HACH Water Information Management System (WIMS).


Health and safety are integral to EPCOR's work, and we strive to maintain a zero-injury organizational culture. As the successful candidate, you possess a high level of safety awareness and will be required to actively participate in safety and other job-related training. You also foster a respectful work environment where ideas are challenged, and people feel trusted and safe.

The ideal candidate for this position must demonstrate strong results, commitment to exceptional quality service, high analytical and decision-making skills, excellent work ethic, and the ability to work collaboratively within a team dynamic.

Other important facts about this job. Jurisdiction: Out of Scope Hourly (OSH)Wage: is on a matrix scale recognizing certification levels and will be determined at the time of offer* Final wage and step will be determined at the time of selection and is based on a combination of factors as outlined on the wage grid.

Hours of work: 8 hours a day; 40 hours weekly

Overtime, weekend, and shift work may be required.
Must also participate in the on-call rotation system (30-minute response time required).

Location: Chestermere, AB Application deadline: May 13, 2025

EPCOR Employees: Please ensure that you are using your “@epcor.com” email address.

Learn more about Working at EPCOR!

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Please note the following information:

A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)

If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.

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