Water Distribution Superintendent

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- May serve as the Chief Water Distribution Operator for the water distribution system(s) per California State Water Resources Control Board (SWRCB) definition.

- Responsible for the operations and maintenance of the water distribution system, including main lines, valves, service lines and hydrants.

- Coordinates and administers the functions of customer service, billing and collections, community relations, office operations, and meter programs in the Customer Service Area.

- Supervises customer service business office and related activities involving calls for service request, turn-ons and turn-offs; billing, credit and collections; and field investigations.

- Coordinates service shut downs; notifies customers of water outages and work to be performed.

- Develops and maintains an effective employee relations plan; supervises and evaluates the performance of assigned personnel.

- Ensures all water distribution facilities, and operations and maintenance programs, comply with applicable Federal, State and local ordinances and regulations.

- Develops and oversees compliance with Operations & Maintenance and Blanket Capital budgets for area of control.

- Participates in capital budget, general rate case and long-term planning.

- Ensures the safety of all operations. Conducts safety meetings, inspections and provides documentation related to all safety issues.

- Communicates both orally and written, with local government officials, company management and staff, customers, CPUC, and others.

- Acts for the General Manager as directed.

- Performs other duties as assigned.

- Works under direction.

MINIMUM QUALIFICATIONS

Education and Certifications:

- High school diploma or equivalent.

- SWRCB Grade 4 Water Distribution Operator Certification (must obtain within 18 months).

- SWRCB Grade 1 Water Treatment Plant Operator Certification.

- Valid California driver’s license.

Required Experience

- Five years of progressive water industry experience, of which three years includes significant, advanced experience in water distribution and customer service activities.

- Three years prior water distribution leadership experience preferred.

- Ability to support complex projects.

- Must possess demonstrated writing skills.

- Familiar with basic PC applications.

Qualities / Core Competencies:

- Demonstrates a strong level of accountability and ownership.

- Executes with discipline and urgency.

- High degree of initiative, self-motivated.

May include but not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.

BENEFITS

Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.

COMPENSATION INFORMATION

The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.

The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.

NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.