Truck Service Product Advisor

Job Summary

The Product Advisor plays a vital role in planning, measuring, and optimizing assigned product lines within Truck Service. This role is responsible for strategic planning and supporting assigned product lines to improve field operations while protecting the customer experience. The Product Advisor collaborates with internal partners, including operations, safety, technical development, sales and marketing, and business development to drive growth and operational excellence.

This position is ideal for someone who understands truck stop operations, dealer relationships, parts logistics, and market trends. The Product Advisor will gather industry insights, analyze competitor activity, and support pricing and product decisions to ensure TA locations remain stocked and driven.

Key Duties and Responsibilities Strategic Planning & Execution

- Develop and implement supply and pricing strategies based on market trends, competitor analysis, and customer needs.

- Evaluate new market opportunities to expand Truck Service offerings.

- Perform competitive analysis on dealers, truck stops, and suppliers to find opportunities and risks.

Operational & Business Support

- Lead and coordinate monthly reporting to drive revenue initiatives within Truck Service.

- Partner with internal teams to ensure alignment with company objectives and customer experience standards.

- Ensure bp’s safety, risk, and compliance culture and expectations are met; prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy.

Key Performance Indicators (KPIs)

- Revenue growth and profitability for assigned product lines.

- Accuracy and timeliness of reporting and analysis.

- Successful execution of pricing and supply strategies.

- Compliance with safety and operational standards.

Capital Expenditure & Financial Support

- Assist in running the capital expenditure process for vehicles, shop equipment, and technologies, ensuring invoices are processed and supervised accurately.

- Provide data inputs for ROI and total cost of ownership (TCO) analysis to guide Procurement and leadership decisions.

- Maintain accurate vendor records and ensure alignment between Procurement, Finance, and Operations for equipment purchases and leases, consistent with OMS standards.

What We’d Like To See

- High School Diploma or GED required; Associate or Bachelor’s degree preferred, or equivalent experience.

- 3+ years of experience in product management or business development within the transportation or truck service industry.

- Strong analytical and problem-solving skills, with the ability to interpret data and deliver actionable insights.

- Proficiency in Microsoft Office Suite; experience with asset tracking or inventory management systems is a plus.

- Excellent communication and collaboration skills, with the ability to work optimally across cross-functional teams (e.g., Procurement, Safety, Operations, Marketing).

- Thorough understanding of Truck Service operations and performance metrics.

- Ability to run multiple priorities in a fast-paced environment while maintaining a high level of attention to detail.

- Self-motivated and adaptable, with a strong sense of ownership and accountability.

- Willingness to travel as needed to support field operations and business initiatives.

With Us, You’ll Enjoy

- Competitive salary and annual bonus opportunity

- Medical, dental, vision, and life insurance

- 401(k) with company match

- Paid vacation and holidays

- Tuition reimbursement

- On-site meal discounts

- Discounts on technology, travel and food

- Company-paid training and advancement opportunities

- Relocation assistance (relocation not required)

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Typical Physical Demands

This role involves regular communication and engagement with cross-functional partners, senior leadership, and field teams. The employee is continuously sitting and typing, frequently talking, and using eye-hand coordination. The position may also require climbing or balancing, as well as stooping, kneeling, crouching, or crawling on occasion. The employee is occasionally required to lift and/or move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Standing, walking, bending, and repetitive use of legs occur occasionally.

Work Environment

The work is primarily performed in an office setting with occasional visits to shop environments. These visits may involve exposure to indoor and outdoor conditions, diesel fumes, mechanical noise, moving parts, and vibration. Contact with grease, oil, cleaning agents, and other substances typical of a commercial vehicle repair facility may occur. Proper safety protocols and personal protective equipment will be provided and are required during site visits.

Disclaimer

This job description may not list all duties for this position. The incumbent in this position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Why join us

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.