Terminal Operator

Ontario, Canada

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

September 26, 2025

Business unit:

Trading and Supply

Experience Level:

Experienced Professionals

Job Description:

What’s the role

Shell is seeking a Terminal Operator to join a team of four operations personnel at the Hamilton Terminal site. This role is essential to delivering safe and reliable operations for a range of fuel customers, including both Shell and non-Shell, in the local market.

Strict adherence to Shell’s policies, regulatory standards, and Code of Conduct is essential to maintaining our License to Operate. The Terminal Operator oversees product handling, maintenance activities, and gate to gate efficiency, while serving as a key interface with contractors and carriers.

The role also includes responsibilities for the receipt, storage, and distribution of products. The Hamilton Terminal receives and distributes refined products via pipeline and truck. While pipeline operations are typically managed remotely, on-site operators must remain trained and capable of managing them to ensure business continuity.

This role requires on-site presence approximately four (4) days per week, with overtime as needed, and includes rotating 24/7 on-call availability.

Accountabilities:

- Accountable for compliance with company and regulatory procedures in the execution of the job, including HSSE (Health, Safety, Security, and Environmental), the Control Framework, the Global Terminal Operations Manual, and requirements from external regulatory agencies such as Ministry of Labour (MOL), Ministry of Environment Conservation and Parks (MECP), and Technical Standards and Safety Authority (TSSA)

- Perform handling, receiving, transferring, shipping, and storing of petroleum products via pipeline and truck

- Perform daily reconciliation of product inventories including transaction and documentation of product movements and analysis of loss/gain variances

- Manage Permit to Work (PtW) including confined space entry, control of electrostatic hazards and working at heights, including task observations

- Perform daily inspections and execute routine maintenance and housekeeping as per global and local Terminal Operating standards in order to ensure a safe, secure, and environmentally sound operation

- Troubleshoot loading rack and other terminal system malfunctions

- Conduct quality assurance sampling and testing of products

- Act as liaison with internal and external stakeholders as required to maximize terminal operation and reliability

- Communicate with the Remote Operations Centre, providing input on tank levels, upcoming pipeline and truck deliveries, and scheduled maintenance to ensure business continuity and safe operations

What you bring

- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

- Must have a High School Diploma

- Must be willing to obtain Petroleum Mechanic License (TSSA PM3)

- Must possess a valid driver's license

- At least 3 years of relevant experience in petrochemical industry

- Must be willing to work on-call shifts, including nights and weekends, with occasional overtime and travel as needed

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

- Progress as a person as we work on innovative projects together

- Continuously grow the transferable skills you need to get ahead

- Work at the forefront of technology, trends, and practices

- Collaborate with experienced colleagues with unique expertise

- Achieve your balance in a values-led culture that encourages you to be the best version of yourself

- Benefit from flexible working hours, and the possibility of remote/mobile working

- Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are considered to be among the best in the world

- Take advantage of paid parental leave, including for non-birthing parents

- Join an organization working to become one of the most diverse and inclusive in the world

- We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

- Grow as you progress through diverse career opportunities in national and international teams

- Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here .

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

- Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

- Shale gas and liquids assets in Alberta and British Columbia

- A network of 1,400 retail stations across Canada

- The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility

- The Sarnia Manufacturing Centre refinery in Ontario

- Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels

- 15 Shell-owned distribution terminals, three of which have marine operations

- Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

- Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n’est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d’effectuer un tel paiement. Shell respecte l’égalité d’accès à l’emploi