Valero

Telecommunications Operator

LocationSan Antonio, TX

About This Job


Description

Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. The world requires reliable, affordable, and sustainable energy and we see this as an opportunity.

Our 10,000 employees work together as a team to relentlessly pursue excellence, embrace the highest standards of safety and responsible operations, leverage our creativity and technical expertise to solve challenging problems, care about our employees and the communities where we work and live, and recognize integrity is critical to our ongoing success.

As a Telecommunications Operator, you will answer all incoming calls to the Valero switchboard and provide overall telecommunications support.


Key Competencies:

Problem-Solving
Initiative
Results Orientation
Interpersonal Skills

At Valero, we are committed to advancing the future of energy through innovation, ingenuity and unmatched execution. You can help achieve this goal if you can:

Handles all telephone calls, including accurate transferring of calls to the appropriate departments and extensions in an expeditious, courteous and professional manner.
Documents all calls accurately in Operator Database.
Maintains a current, accurate Corporate Telephone Directory that includes updating computer files.
Provides customer service as needed to internal customers.
Assists with telecommunications analysis to include billing, spreadsheets and other analysis.
Sets up conference bridges for internal employees as requested.
Uses independent judgment, knowledge of resources and methods, and skills to provide support with minimal supervision.
Completes work as assigned and reviewed with instructions given verbally or via e-mail.

This position is salaried non-exempt status, which means you are eligible for overtime pay.


Qualifications


Minimum Requirements:

High School diploma or GED required.
3 years of previous PBX or switchboard experience required.
Able and willing to work on-site, in-person at the Valero San Antonio location required.


Benefits

Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:

Competitive Pay and Annual Bonus Program
100% match on 401(K) up to 7%, with immediate vesting
Company-sponsored Pension Plan
Comprehensive Healthcare and Wellness Programs
Onsite Daycare Center
Onsite Employee and Family Wellness Centers
State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
Onsite cafeteria open for breakfast and lunch
Sprawling campus with walking paths and access to biking/hiking on the greenbelt

Position level and salary will be commensurate with qualifications and experience.

Valero's employees are the heart of its success, and there is a reason why the company is an employer of choice in the fuels manufacturing and marketing industry. It’s not just the excellent benefits package, or the opportunities for personal growth, it’s also the caring and committed culture of the organization that makes everyone feel like they’re truly part of a team. For more information, visit Valero.com.

Valero is an EEO/AA Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race/ethnicity, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, protected veteran or any other status protected by applicable federal, state or local laws.

Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.



LI-LP1


Job: Information Services


Primary Location:US-TX-San Antonio

Job Posting Jun 10, 2025, 3:40:10 PM


Unposting Date Ongoing

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