Technology Operations & Program Manager

Who you are - 5+ years experience in strategic program / project management within a technology department

- Bachelor’s degree in Computer Science, Business Administration, or related field (Master’s preferred)

- Proven experience in a technology role, preferably in a startup or high-growth/high-tech environment

- Strong project management skills and experience with Agile methodologies

- High degree of proficiency in software development, cloud platforms and financial management tools

What the job involves

- This role will act as a strategic partner to the CTO and the technology organization, ensuring the technology organization operates effectively

- This role involves managing key projects, facilitating communication, and optimizing Wave’s use of technology tools

- Oversee and manage key projects and initiatives to ensure timely delivery and achievement of strategic goals

- Facilitate collaboration across teams to drive efficiency, resolve issues, and manage dependenciesAssist in prioritizing initiatives and aligning resources to meet organizational goals

- Streamline operations and optimize processes within the CTO's office and across technology departmentsPartner with CTO, technology leadership team, procurement, and finance to drive tool optimization, including building department level roadmaps

- Facilitate clear communication of technology initiatives and updates across Wave; drive accountability in partnership with the technology leadership team for timely and quality deliverables,

- Build and lead an operating rhythm for the technology organization, aligning to the overall cadence of the business (i.e. QBRs, operational reviews)

- Identify opportunities for improving processes within the technology team

- Help streamline operations and enhance team productivity

- Collect and analyze data related to technology performance (OKRs) and initiatives

- Analyze data to provide insights and recommendations for improving financial (budget) performance

Benefits

- Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours

- We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more

- We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously

- We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!