Technical Services Advisor

Worker Type: EmployeeJob Post End Date: 10/02/2025

About this opportunity:

Reporting the Manager, Data & IT Atlantic Region, the Technical Services Advisor is responsible for ensuring the stable operation and efficient performance of company networks. This role will provide technical support for the complete Atlantic Region IT environment including infrastructure, networking and end user compute environments.

This position is located at our St. John, NL office. Occasional travel offshore may be required.

What you’ll do:

- Monitor system capacity to determine its effect on performance and propose recommendations to meet new or changing network demands.

- Support the Service Desk with Tier 3 end-user assistance, incident troubleshooting and resolution.

- Support planning and implementation of any improvement, modification, or replacement of high-performance computer infrastructure and application components components.

- Support application services in providing necessary assistance during patching, maintenance, upgrades and other related activities associated with operating an application.

- Work with Calgary Support Teams to ensure hardware standard configurations of company servers and networks by installing, configuring, inspecting, maintaining the various hardware and software components.

- Training as required by the CAPP Standard Practice for Training & Qualifications of Personnel, Transport Canada, other regulatory requirements, and company required training as per the approved Cenovus Training Matrix.

Who you are:

Our ideal candidate will have the following minimum qualifications:

- Legally authorized to work in Canada

- Minimum 2 years of technical experience in IT support working with Windows Server systems in a virtual environment

We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

This is a safety sensitive position and will be subject to offshore pre-placement Fitness for Work assessments, which includes drug and alcohol screening, a CAPP medical and BST/HUEBA testing

You must be able to travel via helicopter and boat. This position requires the successful candidate travel offshore, there you will be required to obtain and maintain medical clearance and obtain all required training necessary for offshore travel.

Note: The application deadline for this position is 11:59 PM MT October 1, 2025.

Cenovus was ranked one of Canada’s Best Employers in 2025. We’re committed to being an employer of choice in our industry by offering a competitive total rewards package and employee programs and rewarding career development opportunities. Learn more.

#LI-SL1

If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email careeropportunities@cenovus.com .

Consistent with the Accords Act, residents of Newfoundland and Labrador specifically and Canada generally, who are qualified, will be given first consideration for training and employment.

Who we are:

Ranked as one of Canada’s Best Employers in 2025, Cenovus is an integrated energy company headquartered in Calgary. We’re committed to maximizing value by developing our assets in a safe, responsible and cost-efficient manner. We operate in Canada, the United States and the Asia Pacific region. Our operations include oil sands projects in northern Alberta, thermal and conventional crude oil and natural gas projects across Western Canada, crude oil production offshore Newfoundland and Labrador and natural gas and liquids production offshore China and Indonesia. Cenovus’s downstream operations include upgrading, refining and marketing operations in Canada and the United States.

We are the operator and majority owner of the West White Rose field and extensions, located approximately 350 kilometres offshore Newfoundland and Labrador. West White Rose is a concrete based drilling platform, which will access resources in the western part of the existing White Rose field and use the SeaRose floating production, storage and offloading (FPSO) vessel for processing within our Atlantic Region Operations.

Find Cenovus on LinkedIn , Facebook and Instagram .

The Cenovus experience

Total rewards

We’re committed to being an employer of choice through competitive compensation and our comprehensive total rewards package, including:

- Paid vacation (including a flex day program for eligible staff)

- Health & dental benefits

- Substantial mental health coverage

- Life insurance

- Disability benefits

- Employee family assistance

- Virtual healthcare coverage

Our development philosophy

We foster a culture of continuous learning and development to support employees as they build meaningful careers. We offer a variety of employee development initiatives, including:

- Internal course offerings

- Education assistance for additional development

- Opportunities to work on special projects

- Leadership development programs for emerging and established leaders

We actively promote internal job movement, recognizing the value of gaining new perspectives, building connections across teams, and applying expertise in new ways. As a fully integrated energy company, we believe that sharing knowledge across our business and operations creates stronger outcomes — for employees and for the company as a whole.

Our culture

- Our purpose: We energize the world to make people’s lives better.

- Our values:

- Protect what matters

- Do it right

- Make it better

- Do it together

- Cenovus Cares: We believe in the power of purpose-driven work. Our Employee Giving and Volunteering Program, Cenovus Cares , connects our people to our purpose, inspiring action and elevating impact year-round.

- Support causes you care about with volunteer opportunities in and outside of work.

- Earn donation grants while volunteering (up to $1,000 per event).

- Receive donation matching up to $25,000 annually.

- Staff resource groups: We have various staff resource groups to help ensure our people feel a sense of belonging and can grow and do their best work. These voluntary groups are employee-led and all groups are open to all staff in all locations.

Equal opportunity employer

We believe a workplace where everyone has merit-based opportunities to grow, achieve career aspirations and feel a sense of belonging benefits our people, our company and the regions where we live and work. We embrace and encourage different perspectives and approaches, which help us make better business decisions. We believe that through this approach, we can solve challenges, seize opportunities and unlock innovative solutions.

To achieve an unbiased and respectful workplace, individuals are evaluated based on qualifications, merit and abilities, and we encourage applications from all qualified candidates. We also acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

For more information about working at Cenovus, visit cenovus.com .

The requirements of this posting may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.

Interested in this opportunity? Click the Apply link.

If you are a CURRENT EMPLOYEE , please apply by going to our Internal Career Site .