NovaTech Automation

Technical Sales Engineer - SCADA Electric Utility

Technical Sales Engineer - SCADA Electric Utility
LocationCooksville, MD
Job Typefull time
On-site
Utilities

About This Job

THIS POSITION IS FULLY REMOTE - PREFERABLY LOCATED IN THE Southeast or Northeast UNITED STATES.

NovaTech Automation is a producer of automation solutions for the electric power industry. Our products and services simplify complexity, reduce risk, and extend the capabilities of engineers and organizations, making the world’s power grids more reliable, efficient, sustainable, and secure.

About The Role

The Technical Sales Engineer will provide support for various sales and marketing strategies across all Sales Regions within the electric utility industry. Duties include reviewing product and application documentation, provision of content for marketing materials, provision of content and pricing for customer system proposals, trade show attendance and exhibition support, sales support for customer demonstrations, and customer training. This is a remote opportunity with 50-75% travelrequired for this role. Must have experience with electric utility automation.

What You’ll Do:

Understand the capability and application of NovaTech branded products
Support customers with the integration of Orion (utility automation), Bitronics (metering), Kronos (GNSS Clock), and Hermes (hardened utility networking) products
Support customers with NovaTech ADMS and EMS SCADA deployments
Support customers with the deployment of advanced networking architectures using NovaTech equipment
Consult with customers on technical issues
Participate in Bid & Proposal activities
Develop and deliver product demonstrations and documentation
Support field sales in customer presentations and at trade events, and other product exhibit opportunities
Provide technical support to the sales team during the sales cycle
Support the sales team on technical elements of RFIs/RFPs
Work with the engineering and product development teams to relay customer feedback and market needs
Represent NovaTech Values – Service, Innovation, Integrity & Teamwork


What You Will Need:

Bachelor’s degree in Engineering, Computer Science, or has at least four years of electric utility automation experience or an equivalent combination of education and experience
Experience with various Intelligent Electronic Devices (IEDs) in the electric utility industry
Experience with various SCADA protocols; for example, DNP3, Modbus, IEC-61850, etc
Experience with substation architecture and protective relay communications, worked with network and serial communications
Experience with ADMS/EMS concepts and deployment
Experience with advanced networking concepts and deployments
Experience managing live chats, testing, and troubleshooting solutions
Programming experience in Lua, Python or C/C++
Understanding of Linux operating systems
Excellent verbal and written communication skills
Analytical and problem-solving skills
Strong technical knowledge of utility technologies, such as Operational Technology (OT), protection and control, microgrid technologies, renewable energy systems, or energy management
Ability to develop relationships with customers and translate their needs into practical solutions
Ability to travel frequently up to 75%


Bonus Experience:

Have experience managing Radius systems for ID management
Familiar with IT security best practices
Working knowledge of databases


What to Expect from Us

Competitive salary and generous benefits package to include profit sharing and company-match 401K
Impactful work related to critical infrastructure at an industry-leading organization that offers stability and growth opportunities
Cross-functional collaboration at all levels!


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