Verdun Oil Company

SCADA Systems Engineer

Houston, TX

full time

On-site

Oil and Gas

About This Job

Position Summary

Supports business objectives through the following specialty areas: Supervisory Control and Data Acquisition (SCADA), Telecom, Fiber Communication, Control Systems, Communication Systems, Third-part application support.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.

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Acts as corporate support for all SCADA and Controls applications across departments

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Handles day to day administration, monitoring and support of the SCADA and control systems (data historians), devices and field communications infrastructure.

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Ensures proper installation, operation, maintenance and support of Verdun’s Data Historians and associated hardware and software

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Manages and maintains SCADA/Automation processes and reports

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Develops and maintains enterprise level reporting for system analysis use.

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Sets up and maintains all user access and security role changes for the SCADA systems

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Sets up and maintains DR (disaster recovery) processes for the control systems.

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Oversee vendor resources on projects

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Assists in the implementation of new software/systems

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Provide functional and/or technical direction/assistance for assigned applications.

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Monitor incoming service requests and incidents for assigned application(s)

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Investigate and diagnose service requests or incidents per their priority/rank and identify the resolution and/or issue

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Work directly with users to identify and resolve issues adversely impacting business processes

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Define/develop technical solutions ensuring considerations for system stability, performance, and ongoing maintainability

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Identify solution alternatives to address issues raised throughout service request or incident lifecycle

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Utilize 3rd parties and vendor support as defined within existing support arrangements and escalate additional (billable) support to appropriate IT management for approval

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Adheres to and champions the IT Governance programs (e.g., change management, communication, and release management)

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Complete high-level designs and associated estimates to meet defined requirements

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Monitor application backlog (service requests, incidents) and keep open items updated with current efforts

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Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area of responsibility along with regular audits to validate accuracy

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Develop documentation and provide training to users as appropriate

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Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications

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Provide input to IT Project Management Office to support clear and concise requirements definition

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Assist team members handling major incidents for assigned applications; identify the root cause and short- or long-term solutions

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Informally mentor less experienced team members on an as needed basis

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Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management

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Develops customer relationships by making efforts to listen and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction

Qualifications & Skills

The qualifications and skills listed below are representative of those required to successfully completed the essential duties listed above.

Education/Experience

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Bachelor’s Degree in Computer Science, MIS, and/or equivalent work experience in a related field

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Five (5) plus years of experience supporting SCADA applications and data historians

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Five (5) plus years of experience in SCADA protocols and data communications

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Three (3) plus years of experience with Windows Server and Client OS, TCP/IP networks and control networks (OT) security practices

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Three (3) plus years of experience in application development or a programming language

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Regular and reliable attendance

Other Skills

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In addition to the basic qualifications listed above, the following other position qualifications are required

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Experience with Weatherford Cygnet, Canary Labs/, and historian & time series data.

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Strong written and verbal communication skills with an aptitude for problem solving

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Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information

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Experience delivering solutions that align with business strategies

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Experience troubleshooting complicated issues across multiple systems and driving to solutions

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Experience supporting resources performing user acceptance, regression and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched and closed in a timely manner

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Experience providing technical solutions to non-technical individuals

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Demonstrated team building skills

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Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude

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Willingness to limited travel to company field locations as required

SCADA Systems Engineer

About This Job

Position Summary

Essential Duties and Responsibilities

Qualifications & Skills

Education/Experience

Other Skills

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