The Technical Engineering Specialist will serve as a technical authority and trusted advisor, providing expertise on product performance, application development, and technical solutions for our specialty chemical portfolio. This role bridges R&D, customers, and business units to drive application innovation, resolve technical challenges, and support product adoption across targeted markets. The role will focus on delivering value-added solutions to customers while ensuring our products meet or exceed performance expectations in end-use applications.
- Provide deep technical understanding of product chemistry, application methods, and performance in real-world conditions.
- Act as the go-to expert for troubleshooting technical challenges in product applications and customer operations.
- Participate in application testing, performance evaluations, and lab-to-field validations to support customer trials.
- Collaborate with R&D and analytical teams to develop and optimize products for targeted applications.
- Engage with customers to understand application requirements, operational challenges, and unmet needs.
- Provide hands-on technical support for product trials, implementation, and troubleshooting.
- Present technical findings, performance data, and solutions to customers in a clear and impactful manner.
- Identify opportunities for new product development or application enhancements based on market needs and customer feedback.
- Develop and document application guidelines, best practices, and technical literature to support product adoption.
- Work with cross-functional teams (R&D, Product Management, Sales) to align technical solutions with business strategies.
- Stay current with industry trends, emerging technologies, and competitor activities within targeted applications.
- Develop and share insights into market requirements, regulatory considerations, and customer preferences.
- Contribute to thought leadership initiatives, including technical papers, presentations, and industry conferences.
- Provide technical training for internal teams (Sales, Product Line Management) and customers on product applications and performance.
- Mentor junior technical staff in application development and problem-solving methodologies.
- Participation in Customer Meetings
- Facilitate monthly calls with Tech Services and Strategic Account Executives to identify gaps and needs in Product Technology offerings
o Work with the Product Technology functional group in the development and implementation of new products
- Work with Marketing to develop at least 4 Case Studies
- Give a training in the Account Manager Training Program
- Give more than 4 customer trainings
- Participate in at least 2 industry events
- Initiate at least one JIP with a client
- Bachelor’s Degree in Chemistry, Chemical Engineering, or related field (required).
- Strong technical expertise in chemical product development and application.
- Excellent problem-solving and troubleshooting abilities.
- Clear, effective communication with technical and non-technical audiences.
- Customer-focused with strong collaboration and relationship-building skills.
- Ability to manage multiple projects and deliver presentations/training.
- Familiarity with specialty chemicals and industrial applications.
- Understanding of market trends, regulatory requirements, and customer needs.
- Experience in field trials, performance testing, and developing technical documentation.
- Must complete and pass all required pre-employment screenings.
This description reflects management’s assignment of essential functions, it does not exclude or restrict the tasks that may be assigned or re-assigned. This job description is subject to change at any time.