Highlights of the job
We
are hiring
one (1)
full-time
, permanent
System
s
Analyst
,
Data Analytics
position working out of Edmonton, AB.
The Systems Analyst
is accountable for
data analytics support
, application maintenance, process improvement, governance development and maintenance, and documentation. This role is responsible for providing exceptional customer support for operational and capital project
system
integration
requests, implementing, and
integration security
,
enforcing data governance, keeping up to date on data analytics trends
and performing system enhancements
.
This position may be eligible for EPCOR's hybrid work program.
What you’d be responsible for
input to EPCOR’s
system integration
and data analytics plans
and di
rections as requested and
ensures on-going relationships with other positions
•Analyzing internal and external technology changes including:
+ Monitoring and identifying the impact of recent and upcoming changes to data sources, technologies, and product offerings that may impact the supported cloud applications and integrations
+ Contributing to the on-going development of EPCOR’s data governance maturity
the delivery of optimal results against appropriate performance metrics:
+ Delivery on Change Request estimates
+ Incident Delivery and Responsiveness
+ Customer Satisfaction Surveys
+ System Availability
+ Knowledge Management KPI’s
+ Applying data modeling / analysis techniques to meet integration and performance expectations
+ Supporting the data analytics technical stack (Azure Data Factory, Databricks, lakeFS, Azure resources, custom Python libraries, Snowflake, and Power BI).
+ Supporting the data analytics platform and data scientists i
.
e. Ingestion/transformation/presentation, custom monitoring, performance considerations, environment setups (configure new data source connections, source schema changes, cluster/warehouse configuration, access control), cost management, ensuring data
quality.
technical assista
nce in troubleshooting. Utilizing
open communication and problem-solving skills to identify defects and resolve issues efficiently and effectively within expected timeframes. Includes:
+ Sharing domain and technical expertise
+ Providing technical mentorship and cross-training peers and team members.
+ Assisting
with problem resolution
+ Recommending improvements
c
is
e
ly communicating and
resolv
ing
issues and incidents within expected timeframes
by all Application Services departmental policies and processes for the purpose of consistent support and administrative practices
throughout Application Services
valuable contributions to documentation and knowledge
base to allow for the long-term sustainability of EPCOR IS
expert advice and
collaborating
with other members of Application Services to allow for the creation and maintenance of dependable, efficient, an
d quality application solutions
daily job duties with a focus on continuous improvement of processes and systems
ing
to system availability issues with the required urgency
root cause analysis on issues
to
proactively prevent them in the future
What’s required to be successful
•Degree in Computer Science or Diploma in Computer Engineering, System Technology or Management Information Systems (or equivalent)
is required
•4+ years of directly related experience with IS applications, including experience with large, complex and mission critical applications with multiple interfaces
•Demonstrated capability to design, develop and unit test IS solutions using one or more common programming languages
•Technical proficiency in the technology stack and an excellent understanding of business
processes
and requirements for applications
•Demonstrated ability in SQL and python;
knowledge of
other object-
oriented languages such as Java and
C# are desirable
•Experience with Azure or other cloud platforms/services
•Working knowledge of Azure Data Factory and Databricks
•Demonstrated ability in process troubleshooting and performance tuning
•Knowledge of the following:
+ Microsoft
Certification: Azure Data Engineer Associate
+ Distributed computing and ETL processing with Spark
+ Power BI or other data visualization tool
+ Experience with agile software development using Azure DevOps to manage backlogs, workboards, system artifacts, test suits, code repositories, and deploy changes via CICD pipelines
+ Dimensional data modelling
+ A
zure
D
ata
F
actory,
Functions
,
LogicApps
,
API Manager
, Event Grid/EventHub/ServiceBus
•React with urgency to troubleshoot critical issues related to application availability
•Strong work ethic and critical thinking skills, ensuring success in a highly visible area of IS
•Ability to continually adapt to changing technology and business requirements
•Ability to develop lasting relationships and provide
exceptional, high quality customer service to
all levels of the organization and external clients
Other important facts about this job
Jurisdiction: CSU52
Class:
IT2
Wage:
Starting at $53.05
per hour
(
Final Wage and Step will be determined at the time of selection and
are
subject to change based on ratification of the new collective agreemen
t).
Hours of work:
75 hours biweekly, Monday to Friday
Application deadline: June 8, 2025
Internal Applicants
:
please ensure that you are using your “
@epcor.com
” email address.
Learn more about
Working at EPCOR
!
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,
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,
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or
Facebook
!
Please note the following information:
•A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education)
and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
•If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks
is
required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
•A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
•To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
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