Systems Analyst, Data Analytics

LocationEdmonton, AB
Job Typefull_time

About This Job


Highlights of the job


We



are hiring


one (1)



full-time


, permanent


System


s


Analyst


,



Data Analytics


position working out of Edmonton, AB.


The Systems Analyst


is accountable for


data analytics support

, application maintenance, process improvement, governance development and maintenance, and documentation. This role is responsible for providing exceptional customer support for operational and capital project


system


integration


requests, implementing, and


integration security


,

enforcing data governance, keeping up to date on data analytics trends


and performing system enhancements


.

This position may be eligible for EPCOR's hybrid work program.


What you’d be responsible for


Providing


input to EPCOR’s


system integration



and data analytics plans


and di


rections as requested and

ensures on-going relationships with other positions

Analyzing internal and external technology changes including:
+ Monitoring and identifying the impact of recent and upcoming changes to data sources, technologies, and product offerings that may impact the supported cloud applications and integrations + Contributing to the on-going development of EPCOR’s data governance maturity
Ensuring

the delivery of optimal results against appropriate performance metrics: + Delivery on Change Request estimates + Incident Delivery and Responsiveness + Customer Satisfaction Surveys + System Availability + Knowledge Management KPI’s + Applying data modeling / analysis techniques to meet integration and performance expectations + Supporting the data analytics technical stack (Azure Data Factory, Databricks, lakeFS, Azure resources, custom Python libraries, Snowflake, and Power BI). + Supporting the data analytics platform and data scientists i


.

e. Ingestion/transformation/presentation, custom monitoring, performance considerations, environment setups (configure new data source connections, source schema changes, cluster/warehouse configuration, access control), cost management, ensuring data


quality.
Providing


technical assista


nce in troubleshooting. Utilizing

open communication and problem-solving skills to identify defects and resolve issues efficiently and effectively within expected timeframes. Includes: + Sharing domain and technical expertise + Providing technical mentorship and cross-training peers and team members. + Assisting

with problem resolution + Recommending improvements

Con


c


is


e


ly communicating and


resolv


ing

issues and incidents within expected timeframes

Abiding

by all Application Services departmental policies and processes for the purpose of consistent support and administrative practices


throughout Application Services
Providing


valuable contributions to documentation and knowledge


base to allow for the long-term sustainability of EPCOR IS

Providing


expert advice and


collaborating

with other members of Application Services to allow for the creation and maintenance of dependable, efficient, an

d quality application solutions

Executing

daily job duties with a focus on continuous improvement of processes and systems

React


ing

to system availability issues with the required urgency

Conducting


root cause analysis on issues


to


proactively prevent them in the future


What’s required to be successful

Degree in Computer Science or Diploma in Computer Engineering, System Technology or Management Information Systems (or equivalent)

is required

4+ years of directly related experience with IS applications, including experience with large, complex and mission critical applications with multiple interfaces
Demonstrated capability to design, develop and unit test IS solutions using one or more common programming languages
Technical proficiency in the technology stack and an excellent understanding of business


processes

and requirements for applications

Demonstrated ability in SQL and python;


knowledge of


other object-


oriented languages such as Java and

C# are desirable

Experience with Azure or other cloud platforms/services
Working knowledge of Azure Data Factory and Databricks
Demonstrated ability in process troubleshooting and performance tuning
Knowledge of the following:
+ Microsoft Certification: Azure Data Engineer Associate + Distributed computing and ETL processing with Spark + Power BI or other data visualization tool + Experience with agile software development using Azure DevOps to manage backlogs, workboards, system artifacts, test suits, code repositories, and deploy changes via CICD pipelines + Dimensional data modelling + A


zure


D


ata


F


actory,


Functions


,


LogicApps


,


API Manager

, Event Grid/EventHub/ServiceBus

React with urgency to troubleshoot critical issues related to application availability
Strong work ethic and critical thinking skills, ensuring success in a highly visible area of IS
Ability to continually adapt to changing technology and business requirements
Ability to develop lasting relationships and provide


exceptional, high quality customer service to

all levels of the organization and external clients


Other important facts about this job


Jurisdiction: CSU52


Class:


IT2


Wage:


Starting at $53.05



per hour


(

Final Wage and Step will be determined at the time of selection and



are


subject to change based on ratification of the new collective agreemen


t).


Hours of work:


75 hours biweekly, Monday to Friday



Application deadline: June 8, 2025



Internal Applicants


:

please ensure that you are using your “


@epcor.com


” email address.



Learn more about


Working at EPCOR


!


Follow us on


LinkedIn


,



Twitter


,


Glassdoor



or


Facebook


!



Please note the following information:

A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education)


and legally entitled to work in Canada. (A copy of a valid work permit may be required.)

If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks


is

required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.

A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.


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