Support Technician (Spanish Speaking)- Dallas Fort Worth, USA

THOROUGHBRED PERKS

FLEXIBLE WORK HOURS

Inspiration doesn’t work 8 to 5 and neither do we (unless you’d like to of course…). As long as you put in your 8 hours a day, we don’t mind when you start or finish. That means you can put life first, avoiding the traffic, hitting the gym, ferrying kids or catching up on your beauty sleep. Your call.

TUITION BENEFITS

When you learn, we learn, which is why we actively promote a culture of constant personal development. If it’s a course of study that we prescribe, it’s on us. If there is something else you’d like to pursue and it’s in your line of work, we will come to the party with a generous contribution to your tuition and some time off to study.

COFFEE CONNOISSEUR?

Cappuccino, flat white, espresso, macchiato, short, long, black, white, we have it all. As much bean-to-cup coffee as you can drink, guaranteed. Or for those less dependent on caffeine, there’s also tea, milo and hot choc to fuel your day. Oh, did we mention it’s free…?

WORK HARD, PLAY HARD!

Fancy a little competition? Join in the weekly soccer match or if you prefer, go digital and challenge your mates on the LAN or canteen PS4. Friday afternoon drinks, social braais and team building events are also a regular treat for the less competitively inclined.

COMFORT FIRST!

We’re not strict when it comes to what you wear to work.

We want you comfortable, not stuffed into a suit, so by all means, keep it casual.

LOCATION, LOCATION, LOCATION!

They say it matters and we agree! All our offices are located in prime locations. The beach, a warm ocean, gym, great restaurants and world-class shopping malls all within 5 min of our Durban Campus.

Location: Dallas Fort Worth, USA

A Field Support Technician is required to travel extensively both locally within the USA and abroad, and will be away from home for at least two to three weeks of every month.

The Junior Field Support Technician is responsible to provide professional service and support to all ThoroughTec customers in their specific region of operation. The Technician will be traveling to all customer sites to execute services, repairs, commissioning of systems, and emergency call-outs. In addition, the technician will be responsible for contacting all clients on a regular basis to check on the health and use of their systems, and to build lasting customer relationships. When in the office the technician will also be required to attend to any technical issues reported and assist with setting to work as required.

The main purpose of this job is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:

Requirements:

If you do not hear from us within two weeks, please consider your application unsuccessful.