Supervisor - Digital Grid Management Security Operations Center

Salary Range: $109,131 - $145,509 Relocation: No About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

Summary

Responsible for ensuring the safety of technology platforms inclusive of workstations, server systems, networks, applications, databases and electronic information, and to protect the systems from security violations, access or destruction. Assists with implementing Information Technology security policies covering protocols, applications, networks, client and server systems, personnel and other risk management mechanisms.

Key Roles & Responsibilities

- Actively monitor and investigate in real-time the organization’s networks, systems, applications, and databases to protect Oncor internal partners and our external customers from security violations, access, or destruction

- Perform Cybersecurity investigations – Cyber Security Incident Response Plan (CSIRP) and make recommendations to management on findings and solutions

- Reporting of identified metrics, threats, relevant trends, and other topics as requested by the Chief Digital Officer, Chief Information Officer, Information Security Officer

- Actively engage and collaborate with other groups within the Digital Grid Management (DGM) team and internal partners

- Provide supervision, leadership, and training to the analysts on toolsets, threats, trends and intelligence, and ensure that any workarounds or process changes are implemented accurately and in a timely manner

- Coordinating with Manager for high priority incidents

- Ensure the Director of Cybersecurity and Chief Information Officer are apprised of technical and regulatory changes in the security landscape

- A change agent to adapt and drive change throughout the organization

- Strong interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment

- Self-motivated, results-oriented with a passion to deliver above par results in a proactive manner

- Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, weekends and holidays as necessary

- Perform all essential aspects and functions of the job as well as any other specific job requirements as assigned

Skills

- Proven analytical, problem solving, and research skills

- Understanding of network concepts, protocols, services and operating systems

- Experience with SIEM, email security, IPS, web security, application whitelisting, EDR, SOAR, and anomaly detection tools required

- Ability to obtain certifications in industry specific and technical fields, such as NERC-CIP and CompTIA Security +

- Advanced verbal and written communication skills

- Ability to work in an open and collaborative environment

Education And Experience

- High School diploma, GED and or equivalent is required

- Bachelor's Degree in Information Technology, Computer Science, Cybersecurity or another related field is encouraged to apply

- 5 plus years cybersecurity monitoring experience required

- Supervisory experience is encouraged to apply

Measures of Success

- Actively identifies and remediates findings and works events to completion in a timely manner

- Demonstrates skills in working through and adapting to various challenges in an agile manner

- Demonstrates skills in prioritization and multi-tasking, and success in adapting to change in a fast-paced environment

- Demonstrates ability to collaborate with internal partners in a professional manner

- Demonstrates leadership and guidance for helping develop SOC analysts

- Demonstrates continued education and training to continue to develop personal security skills and knowledge

- Proactively seeks and suggests ways to improve processes and tools based on cybersecurity best practices

- Completes required departmental reports accurately and with attention to detail

- Remains informed on current and growing cybersecurity threats and intelligence

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel. Possible 24x7; on call/off hour security support; weekend; holidays.

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

- Annual incentive program

- Competitive health and welfare benefits (medical, dental, vision, life insurance)

- Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources

- 401k with dollar-for-dollar company match up to 6%

- Cash balance pension plan

- Adoption Assistance

- Mental health resources

- Employee resource groups

- Tuition reimbursement

- Competitive vacation, 10 company holidays and 2 personal holidays

- Paid parental leave

- Salary continuation for up to 6 months for approved employee illness or injury

- Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.