Store Manager

The Role:

We’re looking for an experienced Store Manager to lead daily operations and ensure seamless service across the floor. This role is all about being present on the floor — guiding the flow of service, supporting the team, and making sure every guest feels cared for. You’ll oversee the entire operation (coffee bar, brunch service, and cocktail evenings) while building a culture rooted in warmth, connection, and excellence.

You will be responsible for:

- Lead the floor during peak hours, ensuring smooth table service and guest flow

- Coordinate operations across coffee, cocktail, and kitchen teams

- Mentor, coach, and schedule a diverse team (baristas, bartenders, kitchen staff)

- Maintain high standards for service, cleanliness, and product consistency

- Support and deliver hands-on training across all departments

- Work with ownership on brand growth, seasonal offerings, and guest experience

- Manage suppliers, inventory, and cost control

- Troubleshoot calmly, keeping service smooth and team morale high

- Use reports, KPIs, and metrics to make informed decisions and action plans

We’re looking for someone who:

- 3+ years of management experience in hospitality (café, cocktail bar, or full-service)

- Skilled in both specialty coffee and craft cocktail service standards

- Comfortable overseeing kitchen and brunch operations

- Strong floor presence — confident leading service and solving problems in real time

- Organized, clear, and empathetic in leadership

- Able to balance creativity with structure in daily operations

- Experienced with POS systems, scheduling tools, and Excel

- Comfortable working with KPIs and building action plans from metrics

- Excited to shape and grow a new team and culture from the ground up

What we offer:

- The opportunity to lead a unique concept in a landmark Vancouver space

- A creative, supportive leadership team

- Competitive compensation based on experience

- Staff discounts and ongoing professional development

Please note: this is a management role that requires prior hospitality management experience. If you don’t meet the listed requirements, we kindly ask that you do not apply.