Translate annual distribution plant construction plans and requests for new service, increased capacity, and line relocations into line designs and layouts consistent with approved construction specifications and right-of-way requirements.
1. Exude our core values: Friendly, Innovative, Integrity, and Hardworking.
2. Communicates High West Energy’s mission, goals, and strategies while serving the cooperative.
3. Exhibits excellent customer service externally with members/customers and internally with High West Energy employees (cooperation, timely paperwork, etc.).
4. Assists in maintaining the security of High West Energy’s assets and data from hazards, including physical and cyber.
5. Investigate, design, and stake distribution lines, services, relocations, cable replacements, and street lighting and prepare necessary staking sheets to initiate required construction.
6. Performs required design, staking, relocation, and road grading project pricing to ensure compliance with applicable codes and Board and Management policies.
7. Receives and analyzes service requests and initiates engineering orders to provide adequate and timely service to customers.
8. Determines and secures the necessary right-of-way and permits for distribution lines and service facilities to ensure that the cooperative’s facilities are constructed in the proper location.
9. Investigate and resolve consumer inquiries related to engineering functions to promote customer understanding and ensure fair treatment.
10. Receives and investigates voltage complaints and initiates corrective actions to resolve those problems.
11. Receives and analyzes requests for increased service capacity and issues work and service orders to initiate required construction.
12. Analyzes and directs customer requests to combine or separate existing services to provide fair and efficient energy usage.
13. Evaluate and determine the appropriate metering of new service installations to ensure accurate operation and proper application.
14. Analyze and determine the appropriate rate for services to ensure accurate billing of accounts.
15. Provides engineering, designing, and staking for municipal systems with engineering services contracts to meet their system needs.
16. Coordinates scheduling of urgent and unforeseen projects with the Engineering Manager and Operations Manager to provide timely service to customers.
17. Provides advice and assistance to customers and employees to ensure conformance with applicable specifications, codes, and standards.
18. Inspects and field checks completed work orders to assure compliance with applicable specifications, accurate material charges, and quality workmanship.
19. Makes appropriate recommendations regarding out-of-ordinary material requirements so material conforming to specifications can be purchased timely and economically.
20. Maintains current knowledge and understanding of RUS, NESC, and other applicable standards and regulations to ensure that the Cooperative's distribution facilities are designed and constructed safely and efficiently and in accordance with these standards.
Administrative Indoor Environment: Employees perform tasks mainly sitting or standing at a desk but, on occasion, outdoors, covering the entire building and grounds.
Operational Outdoor Environment: Employees perform both indoor and outdoor tasks. Indoors, work typically involves office tasks, such as sitting or standing at a desk or table. Outdoors, employees may face extreme weather conditions, noise exposure, vibrations, electrical shock risks, emergency climbing, and exposure to machinery and moving parts. This position requires operating a company passenger vehicle and maintaining a valid driver’s license.
To maintain a safe working environment, each High West Energy employee shall:
Intermittent standing, stooping, bending, walking, and lifting. Ability to lift 50 pounds unassisted. Lifting objects over 50 pounds assisted may be required. Reasonable accommodations may be made to those who can perform the job's essential duties, as defined under this description's “Essential Duties and Tasks” section.
Tools and equipment could include, but are not limited to:
This job description is not intended to be all-inclusive. An employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
*The Company reserves the right to revise and alter this job description as needed.
We are an Equal Opportunity Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.