Sr. Technical Analyst or Technical Analyst II or I

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

- Competitive and transparent pay with bonus opportunities

- Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance

- Relocation bonus (if applicable)

- Hybrid working environment for positions that are eligible

- Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

COMPENSATION INFORMATION

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

- Sr Technical Analyst - Pay Range: $ 95,200 - $ 123,700

- Technical Analyst II - Pay Range $ 76,000 - $ 96,900

- Technical Analyst I - Pay Range $ 62,500 - $ 76,550

Southwest Power Pool (SPP) is seeking a skilled and self-directed Senior Technical Analyst to play a key role in maintaining and enhancing the systems, applications, models, and data exchanges that support the core functions of SPP’s Reliability Coordination, Tariff Administration, Regional Scheduling, Market Operations, Balancing Authority, and Training services.

As a Technical Analyst you will:

Ensure the accuracy and integrity of SPP’s Energy Management System (EMS) and Source Modeling Tools, oversee model development, real-time data exchanges, and system enhancements in alignment with governing standards and internal policies. The ideal candidate is experienced, technically adept, and capable of making informed decisions independently—even under pressure.

Key Responsibilities

- Maintain and enhance SPP’s Network, EMS, and Commercial Models, ensuring data accuracy and integrity.

- Support and improve key applications such as State Estimator, Alarm, RTCA, Load Forecasting, and Outage Scheduler.

- Coordinate system changes and enhancements, including testing and implementation of vendor software.

- Ensure compliance with change control procedures and SSAE16 control activities.

- Manage data exchanges (ICCP) and collaborate with neighboring systems for model consistency.

- Document methods, investigate system issues, and communicate effectively with internal and external stakeholders.

- Provide leadership on modeling initiatives, facilitate stakeholder groups, and support budget development.

To be successful in the role we're looking for:

- Bachelor’s degree in mathematics, data science, engineering, related field, or equivalent work experience

- Sr. Technical Analyst (6) years of job-related experience

- Technical Analyst II - (2) years of job-related experience

- Technical Analyst I - No experience required

- Proficient using Microsoft Office tools (Word, Excel, PowerPoint, Outlook)

- Strong interpersonal and teamwork skills

- Demonstrated excellent written and verbal communication skills

- Understanding of and compliance with SPP Policies and Procedures

- Strong analytical skills

- Availability for after-hours callout, and for on-call

Preferred:

- Advanced degree in economics, math, engineering or other related field of study.

- Working knowledge of EMS state-estimator and/or power flow software

- Working knowledge of the Common Information Model (CIM) or other representations of utility models,

- Experience with data handling and analysis of large data sets (SQL, SQLite, HABITAT)

- Hold an active NERC System Operator Certification

- Electric Utility Industry experience

Work Environment:

- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type, Location, and Hours:

- This is a full-time, onsite hybrid position based in Little Rock, Arkansas. The standard workweek is Monday through Friday, from 8:00 a.m. to 5:00 p.m., with extended hours potentially required.

Travel Requirement:

- This position requires minimal travel (approximately 0-5%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.

Full job descriptions will be made available to those selected for an interview.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.