Technical Analyst II or III

The Technical Analyst II and III positions are responsible for engineering, developing, and managing all servers, data and storage networks, physical communications infrastructure, Microsoft 365, and to also provide support for other Technical Analyst positions when needed. A successful candidate has the technical expertise to design, manage, plan, and coordinate IT initiatives in a team-based and collaborative environment.

Duties and responsibilities include, but are not limited to, the following. They are not intended to cover each aspect of the position as the scope and duties of a given position may change or be temporarily altered based on the business needs of Snapping Shoals EMC. The basic requirement of every position is to perform all tasks as assigned by the supervisor.

Responsibilities

- Research, design, implement, and support IT servers, networking, firewalls, VPN, and Microsoft 365 (Entra AD, Exchange, Intune).

- Design, configure, monitor, and troubleshoot routing, switching, and wireless networks.

- Design and maintain server deployment, patching, backup, and decommissioning processes.

- Develop and build all virtualization platforms (VMware, Nutanix, Hyper-V), storage systems.

- Administer firewalls (Palo Alto, Cisco, Barracuda).

- Deploy and support Windows Server, Active Directory, DNS/DHCP, NPS, Certificate Services, and related services.

- Provide intermediate-level administration of Linux servers.

- Collaborate with cybersecurity staff.

- Manage and monitor systems for optimal performance and security standards.

- Provide timely response for help desk calls/support tickets.

- Participate in on call rotation schedule.

- Certifications (CCNA, PCNSA, etc.) preferred but not required.

Required Skills

- Routing & switching

- Firewalls (palo Alto, Cisco, Barracuda)

- Virtualization (VMware, Nutanix, Hyper-V)

- Windows Server Administration

- Linux Server Administration

- Microsoft 365 Cloud Services

Education And/or Experience

- Technical Analyst 3 Bachelor’s degree with a minimum of 6 years server and network administration experience.

- Technical Analyst 2 Bachelor’s degree with minimum of 3 years of experience, or 5 years of experience.

Snapping Shoals EMC has been in business for over 80 years. During that time, we have built a strong reputation for providing reliable power and excellent customer service. Our roots go back to the 1930's and the early days of America's rural electrification.

Benefits

- Competitive pay - negotiable based on experience

- Medical, dental, vision and prescription drug coverage

- Health Savings Account with company annual contribution

- Life insurance and disability

- 401K with company match

- Pension plan

- Paid holidays and time off

- Educational/tuition reimbursement plan

- Professional and personal development

- Employee discounts

- Employee Assistance Program

- Wellness programs and onsite fitness center

- Uniforms provided

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

All contingent offers are based upon successful completion of our pre-employment verification process, which includes a criminal background check, physical health screening, drug test, MVR and proof of eligibility to work in the United States.