(Sr./Lead) Analyst I (II)

Flexible Work Arrangement - Hybrid

Department Overview:

The Operational Excellence department provides oversight and management for PJM’s Operational Excellence (OpEx) program and Internal Controls program. Its primary goal is to enhance PJM's OpEx culture by fostering awareness, enabling collaboration, and facilitating the sharing of best practices and tools related to Continuous Improvement (including Human Performance Improvement, Event Analysis, Education, and Training), Innovation (Through Collaboration and Partnerships), and Data-Driven Decision-Making (Including Event Prevention and Metrics).

Job Overview:

The (Sr./Lead) Analyst I (II) is responsible for coordinating efforts to support the Operational Excellence focus areas including Human Performance Improvement, Event Analysis and Training. This includes working closely with the teams and sponsors across PJM to coordinate Human Performance and Compliance Training, Event Analysis process step management which includes event entry through corrective action development, and administration and management of the event analysis and action item tracking tool.

The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to clearly convey information across various teams and stakeholders. They will demonstrate strong organizational abilities, effectively managing tasks, deadlines, and priorities. A keen attention to detail is essential, ensuring accuracy and consistency in all aspects of their work, from documentation to task completion.

Essential Functions:

Characteristics and Qualifications:

Required:

Preferred: