Splicer II Fiber

Discover a more connected ISP Technician career.... The Field Operations team is responsible for the installation, maintenance, and repair of residential and small business services. Within Prince Telecom Operations, the Plant Maintenance team supports wired and wireless customer installation and network construction leading to the growing and maintaining of Fiber networks. Connecting you to great benefits Weekly Paychecks Paid Time Off, Parental Leave, and Holidays Insurance (including medical, prescription drug, dental, vision, disability, life insurance) 401(k) w/ Company Match Stock Purchase Plan Education Reimbursement Legal Insurance Discounts on gym memberships, pet insurance, and much more! What you'll do as an ISP Maintenance Technician As an Inside Plant (ISP) Maintenance Technician, you will focus on the installation, repair, and maintenance of the physical plant in the Last Mile Network. You will diagnose and correct all service impacting root causes from the ISP Distribution cables to the customer's premise equipment. You will be an integral part in the installation, maintenance, and repair of last mile plant. In this role, you'll: Technical Expertise: Network Troubleshooting: Ensure continuous residential and small business services by identifying and resolving service-disrupting issues spanning from the OSP Distribution cables to customer premise equipment within the network. Diagnose and correct issues with network connectivity, including drop cabling, network interface units, patch panels, media cabinets, and Optical Network Terminals (ONTs). Troubleshoot and resolve problems related to inside wiring, powering systems, and network devices. Network Infrastructure: Install, restore, or maintain aerial and underground cable plants according to our customers Standards. Customer Service: Navigate complex customer interactions with exceptional client service, professionalism, and thoroughness. Communicate effectively with internal colleagues and external customers. Cultivate relationships with property managers and building owners through advanced technical knowledge, effective communication, and collaboration. Teamwork and Leadership: Execute operational processes and procedures with attention to detail. Foster a culture of continuous learning by collaborating with team members to achieve proficiency in troubleshooting complex issues affecting network connectivity and inside wiring. Additional Responsibilities: Ability to work non-standard working hours, including nights, weekends, holidays, and varying shifts, and be willing to travel domestically up to 10% of the time. IND1 What you'll need Minimum Qualifications 3 years experience in Fiber to the Home (FTTH)/ Gigabit Passive Optical Network (GPON) network construction and/or large scale fiber network deployments. 1 years of experience in fiber splicing for both termination and midspan use cases, optical time-domain reflectometer (OTDR) and Power Meter fiber optic testing. Valid driver's license. Ability to lift/move up to 50lbs of equipment as required. Ability to pass a motor vehicle record check that meets company standards. Ability to work non-standard working hours as needed including nights, weekends, holidays, and differing work rotations/shifts as well as 10% domestic travel. Preferred Qualifications 3 years of experience with fiber to the B2B/Enterprise level fiber network construction/operations. 1 year of experience managing relationships with contractors and vendors of varying types and sizes. Experience interfacing with local pole owners and utility companies, coordinating with city/local permitting offices, and subject matter expertise in outside plant Fiber to the Home (OSP FTTH) deployments with experience in service drop installations. Experience troubleshooting Ethernet network issues related to routers, switches and hubs. Experience with rack and stack work, assembling server stanchions, telemetry closet work (MPOE, DMARC, etc.), and patch panels. Ability to operate GSuite (e.g., Google Docs, Google Sheets, etc) and Salesforce applications. Ability to safely operate bucket vehicles that elevate up to 25 feet above ground. Physical abilities & exposures Routinely: operate vehicle and heavy machinery, squeeze, repetitive hand motion, work alone in remote locations with arms above shoulder level, bend, stoop, stand, walk, climb stairs and lift greater than 55 pounds Occasionally: work in confined spaces, use ladder and gaffs for climbing poles, keyboard and mouse Why work with us Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. Building stronger solutions together Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

What you'll do as an ISP Maintenance Technician As an Inside Plant (ISP) Maintenance Technician, you will focus on the installation, repair, and maintenance of the physical plant in the Last Mile Network. You will diagnose and correct all service impacting root causes from the ISP Distribution cables to the customer's premise equipment. You will be an integral part in the installation, maintenance, and repair of last mile plant. In this role, you'll: Technical Expertise: Network Troubleshooting: Ensure continuous residential and small business services by identifying and resolving service-disrupting issues spanning from the OSP Distribution cables to customer premise equipment within the network. Diagnose and correct issues with network connectivity, including drop cabling, network interface units, patch panels, media cabinets, and Optical Network Terminals (ONTs). Troubleshoot and resolve problems related to inside wiring, powering systems, and network devices. Network Infrastructure: Install, restore, or maintain aerial and underground cable plants according to our customers Standards. Customer Service: Navigate complex customer interactions with exceptional client service, professionalism, and thoroughness. Communicate effectively with internal colleagues and external customers. Cultivate relationships with property managers and building owners through advanced technical knowledge, effective communication, and collaboration. Teamwork and Leadership: Execute operational processes and procedures with attention to detail. Foster a culture of continuous learning by collaborating with team members to achieve proficiency in troubleshooting complex issues affecting network connectivity and inside wiring. Additional Responsibilities: Ability to work non-standard working hours, including nights, weekends, holidays, and varying shifts, and be willing to travel domestically up to 10% of the time. IND1

Connecting you to great benefits Weekly Paychecks Paid Time Off, Parental Leave, and Holidays Insurance (including medical, prescription drug, dental, vision, disability, life insurance) 401(k) w/ Company Match Stock Purchase Plan Education Reimbursement Legal Insurance Discounts on gym memberships, pet insurance, and much more!