Specialist II ACRE Customer Success Management

Posting End Date

June 10, 2025

Regular-Full time

This is a non-union position

Do you provide solutions, deliver value and build lasting partnerships that drive real impacts? If so, then we encourage you to join Enbridge’s ACRE team as our Specialist Customer Success Management!

This role is essential for ensuring that our clients, particularly enterprise customers, achieve their desired outcomes while using our AI/GenAI centered product. Our next team member will have a strong background in customer service, account management, and relationship building with a passion for driving customer satisfaction and retention.

We look forward to your application!

Who You Are You have:

You Can

You Are

The Following Are Considered Assets

Working Conditions

Physical Requirements Include But Are Not Limited To

Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

To learn more about us, visit www.enbridge.com