Solar Service Technician

Job Description

Solar Energy World, now a wholly owned subsidiary of Comcast Corporation, is a top-rated, award-winning regional solar panel installation company for residential property owners serving Maryland, Virginia, Delaware, Pennsylvania, New Jersey, Florida, and Washington D.C.

Comcast has a long and successful history of acquiring, investing in and growing small companies. Solar Energy World has Comcast’s full backing and support as part of it’s new Energy Services business unit, and they are focused on expanding our reach, and fully supporting our dedication to in-house quality, integrity, and lasting value for every homeowner we serve.

Because tomorrow matters. We are looking for an experienced service tech to join our team in our DMV market.

- Must Have Residential Solar Installation & Electrical Experience*

Solar Energy World, now a wholly owned subsidiary of Comcast Corporation, is a top-rated, award-winning regional solar panel installation company for residential property owners serving Maryland, Virginia, Delaware, Pennsylvania, New Jersey, Florida, and Washington D.C.

Comcast has a long and successful history of acquiring, investing in and growing small companies. Solar Energy World has Comcast’s full backing and support as part of it’s new Energy Services business unit, and they are focused on expanding our reach, and fully supporting our dedication to in-house quality, integrity, and lasting value for every homeowner we serve.

Because tomorrow matters. We are looking for an experienced service tech to join our team in our DMV market. Job Description Summary

This job assesses technical issues with solar systems, replacing faulty equipment, working with manufacturers to troubleshoot equipment, ordering standard parts and recording and uploading findings on service software. Acts as technical specialist within own area. May serve as team leader but does not supervise.

Core Responsibilities

- Assessing and identifying technical issues with solar equipment, and implementing troubleshooting protocols

- Replacing faulty equipment and commission to system

- Notifying homeowners of on-site arrival and providing information on service findings and advising of the next steps to resolve

- Calling the manufacturer technical support hotline and troubleshooting on-site equipment

- Placing orders for standard parts as needed

- Initiating and referencing claim numbers to troubleshoot and push through warranty approval

- Documenting service activities and maintaining accurate records of maintenance and repairs

- Assisting in processing shipping labels for returned equipment

- Informing managers of work completion and any other necessary updates on system issues

- Stocking company work truck with necessary tools and parts that may be needed on-site

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Company Description

Solar Energy World, now a wholly owned subsidiary of Comcast Corporation, is a top-rated, award-winning regional solar panel installation company for residential property owners serving Maryland, Virginia, Delaware, Pennsylvania, New Jersey, Florida, and Washington D.C.

Solar Energy World, now a wholly owned subsidiary of Comcast Corporation, is a top-rated, award-winning regional solar panel installation company for residential property owners serving Maryland, Virginia, Delaware, Pennsylvania, New Jersey, Florida, and Washington D.C.