Service Administrator

Position: Service Administrator

Wage: Variable Dependent on Experience

Location: Leduc, Alberta

Type: Full Time

Company Summary:

Element brings over 100 years of combined global experience in product and component design, manufacturing, international drilling operations, logistics and support to the oil and gas drilling market. Our team has a trail of success stories in all aspects of the industry, consistently providing positive, reliable results for our customers.

Job Description:

Element Oilfield Technologies is looking for an experienced, full-time Service Administrator. This role supports the operations team by coordinating, tracking, and documenting the shipping, receiving, and maintenance of downhole drilling tools. The ideal candidate has a strong understanding of oilfield services, inventory systems, and administrative procedures.

Key Responsibilities:

- Generate and maintain job folders for all motor services and repairs

- Record service data including serial numbers, run hours, component wear, and failure reports

- Ensure QC documents, inspections sheets, and service reports are completed and filed accurately

- Coordinate with the shop to track component usage, core returns, and serialized parts

- Data entry of parts usage and inventory transactions

- Monitor parts availability for upcoming services or builds and alert procurement as needed

- Provide completed service reports and job packages to customers when required

- Shipping and receiving documentation

- Manage records for tool inspections

- Ensuring accurate completion of Service Reports

- Provide support to management and collaborate with other departments

- Additional duties as assigned to support company operational goals

Required Qualifications:

- High school diploma or equivalent, or related experience

- Familiarity with downhole motor components (rotors, stators, bearing assemblies, etc.) would be considered an asset

- Proficiency in Microsoft Office (Excel, Word, Outlook)

Knowledge, Skills and Abilities:

- Strong organizational skills with attention to detail and accuracy

- Ability to manage multiple priorities in a fast-paced environment

- Must be dependable

- Excellent communication skills, both written and verbal

- Proactive and team-oriented

Working Conditions and Work Schedule:

- Office-based working Monday through Friday, 8:00am to 5:00pm

- May involve walking through Shop and wearing appropriate PPE

Benefits:

- On-site Parking

- Employee Benefit Plan

Notes:

- Only those candidates who are selected for an interview will be contacted

Job Type: Full-time

Pay: $23.00-$26.00 per hour

Benefits:

- On-site parking

- Paid time off

- Wellness program

Work Location: In person