Senior Technician / Technical Support Lead

Job Description:

We are seeking a Senior Technician / Technical Support Lead to join our growing technical team—a team-oriented professional, with 10+ years of experience in the Western Canadian oilfield, capable of providing leadership across a range of operational and technical functions. This position will play a key role in supporting our technical programs, mentoring field and laboratory staff, and ensuring the effective implementation of treatment solutions in the field. We are currently only considering people who live in the Red Deer to Edmonton area to support our main office and laboratory in Wetaskiwin.

The successful candidate will provide guidance on chemical programs, technical troubleshooting, client support, R&D initiatives, and supplier engagement. This is a hands-on, collaborative role offering the opportunity to make a tangible impact in a dynamic and growing organization.

Job Specifications:

· 40 hours per week, full time position

· Attend Client and Suppliers meetings

· Travel to worksites such as wells, batteries

· Trouble shoot production processes

· Provide technical leadership and mentoring to field and laboratory personnel.

· Oversee the design, implementation, and monitoring of chemical treatment programs.

· Support the development and standardization of internal procedures, test methods, and reporting practices.

· Collaborate with Operations and Sales to identify and resolve complex production or corrosion issues.

· Manage and prioritize high-profile client projects, ensuring timely and effective solutions.

· Contribute to product development and continuous improvement initiatives.

· Lead incident reviews or field investigations when technical failures or upsets occur.

· Assist in training programs and the onboarding of new technical staff.

· Maintain awareness of new technologies, analytical methods, and industry best practices.

Requirements:

· 10+ years of experience in the Western Canada Oilfield; Technical Support experience is preferred.

· Previous experience in reviewing field specific chemical programs

· Good understanding of general oilfield operations

· Good knowledge in Laboratory and other technical settings

· Knowledge of various sampling and testing requirements and instruments

· Must live within the Edmonton – Red Deer corridor

· Secondary degree is a must (B.Sc., PhD., Engineering, Chemical diplomas or other related degrees)

· Valid Canadian Drivers License holder

· Team-player

· Good IT skills (including Word, Excel and other programs)

· Proven leadership experience with the ability to guide, motivate, and develop technical teams.

· Demonstrated ability to manage multiple projects and priorities under field and operational constraints.

· Strong analytical and problem-solving skills; able to translate technical data into actionable recommendations.

· Excellent interpersonal and communication skills with a client-focused mindset.

· Familiarity with regulatory and safety compliance within oil and gas operations (OH&S, WHMIS, TDG, etc.).

· Experience interfacing with cross-functional groups such as operations, sales, and lab services.

· Familiarity with common field/lab tools and instrumentation would be an asset.

· Focus in a chemical specialty, such as paraffin or flow assurance, is of benefit

Benefits:

· Competitive salary commensurate with experience.

· Comprehensive health and dental benefits.

· Company phone, laptop, and expense account eligibility.

· Paid training and professional development opportunities.

· Vehicle allowance or mileage reimbursement for field travel.

· Opportunities for career growth within a technically focused and expanding organization.

· Supportive, team-driven environment where technical expertise is valued and recognized.

About Us:

At Contact Chemicals Inc., we are dedicated to delivering high-performance chemical solutions that meet the demanding needs of Canada’s industrial sectors. Built on a foundation of technical expertise and continuous innovation, we specialize in the formulation and supply of industrial and specialty chemicals that drive reliable performance in the field. From upstream production to midstream and processing operations, our focus remains on quality, consistency, and practical problem-solving.

As a fast-growing specialty chemical provider serving the Alberta oilfield, Contact Chemicals continues to expand both its client base and technical capabilities. Our growth is fueled by a commitment to service excellence and a collaborative approach to solving complex operational challenges. We work closely with our customers to design and optimize chemical programs that balance technical performance with economic value — ensuring long-term reliability and measurable results.

Our technical support group plays a central role in this mission. Equipped with hands-on experience, field insight, and a strong understanding of oilfield chemistry, our team develops and implements treatment programs that are both effective and efficient. From corrosion and scale control to production optimization, we take pride in delivering targeted, cost-conscious solutions that help our clients achieve their operational goals. As we continue to grow, we are seeking driven individuals who share our passion for practical innovation and technical excellence.

Job Types: Full-time, Permanent

Benefits:

- Dental care

- Disability insurance

- Extended health care

- Life insurance

- Paid time off

- RRSP match

- Vision care

Work Location: In person