Eversource Energy

Senior Security Agent

Senior Security Agent
Notice info
LocationManchester, NH
Job Typefull time
Salary$107,820-$119,800
On-site
Utilities

About This Job

Role and Scope of Position:

Responsible for the safeguarding and security of Eversource assets, employees and visitors to Eversource System facilities. Analyzes security documents and manuals and maintains appropriate levels of control.

Essential Functions:

Investigates complaints of security violations and/or criminal activity of assigned area within Eversource.
Coordinates actions of local law enforcement, federal agencies and security forces as needed.
Records and maintains data associated with security incidents.
Monitors Eversource’s compliance with all applicable government regulations and requirements related to Eversource’s security.
Supports as requested, CCTV and access control system performance by performing system monitoring and analysis, and performance tuning.
Implements regular reviews of the Security area’s compliance-based functions (such as policies, procedures, practices, reporting) to ensure consistent adherence and recommends/implements changes and/or needed improvements.
Participates in regular audits of Eversource’s security system.
Provides guidance to Eversource staff regarding security regulations and procedures.
Conducts security-related training programs.
Maintains knowledge of industry trends and industry-related legislation.
Promotes and encourages a positive, cooperative, efficient and secure work atmosphere.
Guides team members when challenging situations are encountered and helps them to be successful.
Develops/maintains relationships with governmental organizations, community leaders and other Security-related organizations to facilitate strong community relationships, leverage common goals and objectives and further the mission of Eversource.
Participates in inter-disciplinary projects and coordinates common work efforts.
Identifies and communicates emerging issues within assigned areas to manager.
Continually strives for process improvement.
Maintains productive relationships with customer leaders – comes to understand customers’ needs and concerns – works to translate those needs and concerns into solutions.
Handles customer crisis/urgent problems as situations arise; seeks ways to mitigate situations so that crises and problems are minimized.
Supports Security Central Monitoring Station.
Updates job knowledge by tracking emerging Internet technologies; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Reviews and makes recommendations for physical plant security improvements.
Accomplishes Eversource organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Technical Knowledge/Skill/Education/Licenses/Certifications: Technical Knowledge/Skill:


Required Knowledge:

Electronic/computerized security systems
Criminal laws and statutes
Law enforcement procedures
Safety practices in a Corporate setting


Preferred Knowledge:

Working knowledge of current state of the art security system software and applications including building access control systems, CCTV camera systems, video analytics, IDS (intrusion detection systems)
Demonstrated ability to understand large Access Control and CCTV systems and audio.
Proficient in the use of computers, including Windows operating systems and MS Office
Ability to manage multiple large projects accurately and efficiently and adapt to changing Eversource Corporate Security needs.
Ability to Train Eversource Corporate Security team members and contract security guards on basic operations of systems.


Skills:

Spoken and written communication skills
Strong functional understanding of computerized business systems, specifically electronic/computerized security systems
Demonstrated skill with MS Office Applications
Business acumen
Strong team leadership, team building and team membership skills
Ability to think and act strategically in a fast-paced environment with frequently shifting and/or conflicting priorities
Ability and willingness to work with a sense of urgency and drive business results
Analytical skills including the ability to draw sound conclusions, use solid judgment and act decisively
Ability to work effectively with various levels within and outside of the organization
Ability and willingness to work within and maintain a highly confidential environment
Strong customer service orientation
Possesses a high degree of personal ownership and accountability
Ability and willingness to work with integrity and maintain high ethics
Provides superior customer service


Education:

Bachelor’s degree in Security Management, Law Enforcement, equivalent discipline or equivalent experience


Experience

:

Minimum of five (5) or more years related experience in Security or Law Enforcement or demonstrated commensurate work experience required


Licenses & Certifications:

Must hold a valid motor vehicle driver’s license

Certifications in security related disciplines (i.e., CPP, PSP, etc.) preferred


Working Conditions:

Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.


Mental Aspects

:


N/A


Compensation and Benefits:

Eversource offers a competitive total rewards program.

 

Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.

The annual salary range for this position is:

$107,820.00-$119,800.00


Worker Type:

Regular


Number of Openings:

1


Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.


EEO Statement

:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor

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