Senior Manager, Transmission & Distribution Line Operations

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Senior Manager, Transmission & Distribution Line Operations

Summary

As a Senior Manager, Transmission & Distribution Line Operations, you will have the unique opportunity to lead and manage the overall performance of Transmission & Distribution Line Operations across 10 Operations Centers, ensuring the delivery of safe, reliable, and economic power services to all PGE customer classes. You will develop and execute strategic plans that align with the company's vision, while managing operational excellence, safety culture, and financial performance. A successful candidate will have expert knowledge of the utility industry, electrical distribution systems, and advanced business acumen, coupled with expert analytical thinking and decision-making skills. This role offers the chance to shape the future of energy distribution in Oregon, working at the forefront of clean energy initiatives and innovative grid technologies.

Key Responsibilities General Management

- Lead and manage the overall performance of Transmission & Distribution Line Operations (T&D Line Ops), including line construction, operations and maintenance functions across 10 Operations Centers. Supports and ensures delivery of safe, reliable, stable and economic power services to all PGE customer classes, including outage restoration, customer service and labor relations.

Operational Management

- Manages 10 Operations Centersthrough direct-report managers; ensures accountability and effective team results; and serves as senior manager for overall T&D Line Operations performance. Ensures that departmental operations are managed effectively and economically to facilitate power delivery to customers while meeting safety, environmental, cultural and community requirements; ensures effective employee engagement and cost-effective use of resources to meet the needs of the company, customers and employees and contribute to the profitability of PGE. Ensures that departments and functions meet short- and long-term Line Operations and corporate goals and objectives; utilizes business metrics to measure and provide feedback to improve performance. Ensures departments and functions operate in alignment with federal, state and local regulations, standards, laws, regulations and company policies and directions and carry out the intent of senior management and the director of Power Delivery. Ensures that all managers fulfill managerial accountabilities and foster an environment and culture consistent with PGE's values. Manages the department safety culture in collaboration with the Safety Department to attain the goal of zero injuries; holds managers and employees accountable for working safely, consistently and fairly enforcing all safety, health and work rules. Provides leadership for appropriate company outage response to T&D system damage from major storms or other system emergencies. Actively participates on leadership teams as directed by the director of Power Delivery.

Strategic Management

- Develops and manages the long-term vision and executes strategic plans that align with the vision of the director of Power Delivery and corporate strategic plans. Develops functional strategies, establishing highest-level priorities and ensuring achievement of major department objectives for 10 Operations Centers. Establishes partnerships with other areas to develop and implement plans in response to changing markets, competitive pressures and customer expectations. Supports the development and implementation of strategic direction to integrate Line Operations and other cross-functional activities as directed by the director of Power Delivery. Develops a utility operations labor strategy that builds a collaborative labor/management relationship.

Manage Internal/External Relationships

- Develops and maintains relationships with senior management at peer utilities, industry organizations, key customer groups and community/governmental organizations. Represents PGE and effectively communicates/negotiates on behalf of the company with all levels within these groups. Effectively addresses all service quality and reliability needs of industrial, commercial and residential customers as they relate to T&D Line Operations. Productively collaborates with various PGE departments and stakeholders, including, but not limited to, Customer Service, Service & Design, PGE Safety, T&D Engineering, HR and Corporate Communications.

Functional Leadership

- Exercises comprehensive functional and industry knowledge in specialized areas; identifies and resolves complex multidimensional business problems; exercises delegated authority over planning, direction and timely execution for a functional area or program; establishes and maintains contacts with management levels within and outside the company and at government agencies and with industry experts in accomplishing function or program objectives.

Financial Management

- Sets strategy and develops plans, policies and processes for the accounting, budgeting and, where applicable, charging of department resources and services, including the definition of cost models and charging models; sets, negotiates, approves and manages all financial budgets and targets, ensuring that there is adequate funding for department objectives and plans.

Resourcing

- Oversees workforce planning and resource strategy across multiple departments, ensuring that there is adequate skilled resource to meet planned service delivery or department objectives; ensures integration with strategic human resource plans; responsible for recruitment, development and demand forecasts for multiple departments.

Professional Development

- Determines organizational development needs in line with business needs and strategic direction of departments; generates development strategies to achieve required change; monitors progress and evaluates business benefits achieved.

Education/Experience/Certifications Education

- Requires a bachelor's degree in business administration, engineering or other related field or equivalent experience.

Experience

- Typically 15 or more years of professional experience in a related field; management/supervisory experience required.

Knowledge, Skills, Abilities Functional Competencies

- Expert knowledge of the utility industry and engineering and construction theory and principles.

- Expert knowledge of electrical distribution, transmission and generation facilities.

- Expert knowledge of design and transmission and distribution operations.

- Expert knowledge of company philosophy, policies, practices, goals and objectives.

- Expert knowledge of operational technologies applicable to the utility industry, including electrical distribution, transmission and generation principles.

- Advanced knowledge of operations planning and budgeting processes.

- Advanced knowledge of business and management principles involved in strategic planning, resource allocation, human resources and modeling, leadership technique, production methods and coordination of people and resources.

- Advanced knowledge of federal and state laws relating to company practices and operations.

- Advanced knowledge of applicable labor contracts.

- Expert ability to represent the corporate position to external entities.

- Advanced ability to conceptualize technical management principles and apply them to actual situations.

General Competencies

- Expert analytical thinking skills.

- Expert business acumen.

- Expert decision-making skills.

- Expert delegation skills.

- Advanced negotiation skills.

- Advanced performance measurement and improvement skills.

- Expert safety leadership skills.

- Intermediate strategic organization skills.

- Intermediate vision-creation skills.

Leader Practices

- Drives Vision and Purpose

- Business Insight

- Strategic Mindset

- Develops Talent

- Manages Ambiguity

PHYSICAL, COGNITIVE DEMANDS AND SCHEDULE/ATTENDANCE

Physical

- Does the job require a valid driver's license? - Yes

- Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)

- Computer use (use computer regularly for entire work shift)

- Lifting/pushing/pulling/carrying: Up to 10 lb

Cognitive Demands

- Ability to adhere to set response times, deadlines and time-sensitive tasks

- Ability to follow accuracy standards

- Ability to follow through on decision-making tasks

- Ability to interact effectively and collaboratively within a team environment

- Ability to communicate and problem solve when under stress

- Ability to respond and adapt to frequent change

- Ability to accept and demonstrate self-awareness when provided constructive feedback

- Ability to discern feedback and acknowledge ownership of areas of improvement

- Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

- Ability to successfully collaborate with peers, managers and others within the organization

- Demonstrates sound memory

- Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

- Ability to work long hours

- Ability to work a variable schedule

- Ability to report to work and perform work during periods of severe inclement weather

- Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance [for part-time positions, change to part-time attendance]

- Ability to work shift schedule

- Ability to work on-call schedule

Environment

- Office environment

Compensation Range:

$154,980.00 - $287,820.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.