Generac

Senior Inside Sales Representative

LocationFife, WA
Job TypeFull-time

About This Job

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

JOB SUMMARY: The Senior Inside Sales Representative is responsible for taking a consultative approach to sales to develop accounts and manage a sales territory through cold calling and relationship building. The focus is to grow a portfolio of repeat customers across the United States and providing exceptional customer service. The Senior Inside Sales Representative also contributes to the effectiveness of the overall team by seeking efficiencies, creating new reports or standardized outputs to improve business processes, providing mentoring to newer team members, and serving on rotational assignments to assist other aspects of the business.


MINIMUM QUALIFICATIONS:

Associate's degree in business or equivalent work experience
2 years of relevant sales experience
Valid Driver License and ability to travel occasionally


PREFERRED QUALIFICATIONS:

Bachelor’s degree
Previous experience using SAP or equivalent ERP
Experience with streamlining work processes
Experience with reporting software/tools


ESSENTIAL DUTIES:


55%

Develop and retain relationships with distributor network and customers by offering various levels of support throughout the sales process;

Lead and drive administrative and operational sales functions including developing quotes and proposals if appropriate
Provide customers with product details – features, benefits, competitive comparison
Assist distributors with various product related inquiries using in-depth product knowledge
Assist with the promotion of new product launches
Proactively seek new business opportunities in the market
Utilize consultative sales skills to cross-sell complex products to exceed distributors’ needs
Process customer orders as assigned with a focus on accuracy of information and providing order updates through delivery


15%

Resolve issues and technical questions from customers and distributors;
Act as first point of contact for technical questions and technical documentation requests


10%

Monitor business activity and pipeline information within a CRM or other system, including running reports and monitoring project status
Create new reports or standardized outputs to improve business processes


10%

Review and facilitate discount requests (e.g., smart pricing discounts and quarterly promotions)
Onboarding of new partners and participation in channel programs including introducing customers to the Generac program and training them to use Generac web portals, review resources and tools available for partners to assist in their success, and promoting channel programs and benefits of participating in these programs


Other Duties as assigned and the following:

Deliver sales presentations, product updates, marketing information, training sessions, and various notifications to customers within the distribution network
Act as SAP Super User within functional area as assigned
Provide mentoring to newer team members
Serve on rotational assignments to assist other aspects of the business


KNOWLEDGE, SKILLS AND ABILITIES:

Excellent customer service skills;
Excellent written and oral communication skills;
Effective presentation skills;
Strong problem-solving skills; ability to work independently;
Ability to make decisions in the best interest of the customer and the company;
Ability to multi-task and prioritize activities according to importance and urgency;
Ability to take initiative and work proactively;
Ability to react well under pressure;
Ability to perform and comprehend basic business and financial calculations;
Demonstrated accuracy and thoroughness.
Working proficiency in Microsoft Office: Word, Excel, Power Point and Outlook;

Level of Independence: This position acts under the direction of the Inside Sales Manager or Inside Sales Supervisor.

Compensation: Energy Systems is committed to fair and equitable compensation practices. The salary range for this role based in Fife, WA is $ 28.58 - $38.50 per hour. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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