Reliance Metals Canada

Inside Sales Representative

LocationMilton, ON
Job TypeFull-time

About This Job

We are looking to add a motivated and results-driven go getter to our dynamic team! In this Sales Representative role, you would be the driving force behind converting customer inquiries into successful sales. From delivering accurate pricing and delivery details to actively seeking out new sales opportunities, you'll be the go-to person for our customers' needs. Your exceptional interpersonal skills and ability to truly understand our customers will help forge lasting relationships and provide tailored solutions.

Duties and Responsibilities include, but are not limited to the following:

Respond to customer inquiries, assessing material availability and conformity to customer requirements.

Initiate calls to current/potential customers, either to secure stock purchases or follow up on quoted business opportunities.
Coordinate sales order processing and provide sales activity reports.
Quote prices, credit terms, and delivery schedules.
Understand and provide operational feedback to customers.
Keep management informed of pertinent business issues.
Handle customer calls related to complaints and recommended solutions.
Manage consignment inventory.
Serve as a technical and market resource, counseling and advising customers.
Utilize creative and innovative sales techniques to boost sales volume.
Cultivate strong product and market knowledge, as well as understanding the customer's business and material end-use.
Stay updated on product knowledge, customer programs, strategies, goals, and competitor activities.
Engage in training opportunities to enhance competencies, skills, sales, and customer service techniques to meet company training standards.


Minimum Qualifications

Associate degree in business or related discipline preferred or three year’s work experience.
Strong verbal communication skills.
Organized and able to multitask.
Familiarity with the metals industry/oil and gas industry a plus.
Proficiency in Microsoft office suite (Outlook, Word, Excel, PowerPoint)

Reporting to the Branch Manager the successful candidate is responsible for working cooperatively with other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas while increasing customer satisfaction. Inside Sales is required to develop and maintain in-depth knowledge of the Company’s quality assurance, health and safety and general policies and accurately process customer transactions, orders, quotes or returns.

To be successful in the position candidates should be self-directed and articulate, have three more years’ experience in industrial sales with a proven growth record, along with superior organization and time management skills. Previous experience in metal sales would be a definite asset.

An attractive, competitive base salary plus bonus package and benefit program is offered.


Job Type: Full-time


Pay: $40,000.00-$65,000.00 per year


Benefits:

Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care


Schedule:


Monday to Friday


Application question(s):

Are you legally authorized to work in Canada without exception?


Experience:

sales: 3 years (preferred)


Work Location: In person


Expected start date: 2021-11-15


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