Senior Front End Designer -UX

Front End Designer - Senior

Edmonton, AB, Canada

Front-End Designer (sometimes called a Front-End Developer/Designer or UI Designer) is responsible for designing and implementing the user-facing parts of a website or application—everything the user sees and interacts with.

Responsibilities:

1. Visual and UI Design

2. Front-End Development

3. UX (User Experience) Collaboration

4. Accessibility and Standards

5. Testing and Debugging

6. Design System and Documentation

Collaboration with UX Designers/Product Managers/Full-Stack or Back-End Developers/QA/Test Engineers/Marketing or Brand Team

Project Overview

The Province has a strategic role within government to drive efficiencies, innovation and modernization. As part of this role, the Province is expanding the GoA’s digital delivery of services with the view of simplifying and providing better user experiences with interactions with the GoA. The Digital Design and Delivery Division (“3D”), is the Province’s centre for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing human-centred design approaches together with agile methodology and modern data practices

3D works in partnership with GoA ministries to deliver programs that better serve Albertans.

The Province requires up to twenty three (23) Front End Designer(s) to work with 3D on service innovation, program review and digital transformation projects across the GoA. The Front End Designer(s) will work as part of cross-functional program review or product delivery teams. These teams, led by GoA product owners and 3D work collaboratively and collectively participate in a full range of activities including: field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable.

From research and findings, the Front End Designer(s) will develop design documentation, including for interfaces.

Scope of Services

It is anticipated that the Front End Designer will be required for one (1) year; however, the Province may extend the contract for up to twenty-four (24) months on the same terms and conditions.

The Front End Designer will be required on a full time basis (7.25 hour work day), working across two (2) to three (3) projects.

Time, location and frequency of work will vary depending on the needs of the particular project.

At the end of each term, it is expected that the Front End Designer may work a maximum of 1,960 hours, unless otherwise agreed upon with the Province.

However, a Front End Designer may be required to work fewer or more hours depending on the nature and needs of their work, as directed by the Province.

Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered (iteratively) over the course of the project:

• Creative, evidence-based front-end design solutions for digital service delivery. Solutions must be aligned with corporate design methods and standards.

• Foundational design of artifacts on a variety of platforms and fidelities, such as prototypes and wireframes, design pattern libraries and components, graphic design style guides, and fully documented build-ready design specifications.

• Plans for design research components.

• Justifiable recommendations for design decisions to ensure alignment of project teams, program areas, and senior management.

• Participation in agile project management processes and ceremonies such as sprint planning, sprint review, demos, and retrospectives.

• Usability test plans and reports evaluating the effectiveness of current and future designs.

• Analysis and recommendations on design accessibility to ensure compliance with applicable standards.

The Province and the Contractor shall determine changes to Services and Materials as required. The Province and the Contractor will determine changes to Services and Materials through the Artifacts.

Location of Work

The Front End Designer will primarily work remotely; however, the Front End Designer is expected to attend meetings or work sessions often (i.e. quarterly) in Alberta on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton will be at no cost to the Province.

The Province reserves the right to alter this work arrangement on reasonable notice to the Front End Designer. The Contractor and the Front End Designer will be consulted about the alteration in work arrangement; however, the Province retains ultimate discretion as to the appropriate work arrangement.

Some travel within Alberta may be required to conduct field research and user interviews. The Province will make arrangements for travel for field research and user interview purposes where possible at no cost to the province. Recruitment incentives and honorariums for user research are the responsibility of the Contractor.

Work must be done within Canada.

Facilities

In the event that the Front End Designer are directed to work remotely, the Front End Designer shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the Front End Designer have the necessary access and credentials to the GoA system.

In the event that, the Front End Designer are directed to work in-person, the Province shall provide the requisite office space, furniture and office supplies. However, the Front End Designer shall continue to be responsible for providing computers and software and the Province shall continue to ensure that the Front End Designer have the necessary access and credentials to the GoA system.

The virtual meeting tool for the Province is Microsoft Teams. Zoom may be sometimes used when needed, however, Zoom accounts are not provided by the Province.

Criminal Records Checks

Upon request by the Province, the Front End Designer shall, at no cost to the Province, provide a current criminal record check. A Front End Designer may be rejected if, in the opinion of the Province, the criminal record is unacceptable.

Should a Front End Designer be assigned to a team working for Justice, prior to performing Services, the Front End Designer must provide the Province with an “Enhanced Security Clearance”. Front End Designer, which in the opinion of the Province have an unacceptable “Enhanced Security Clearance” or equivalent, shall be rejected. The Province does not receive any information specific to the reason an enhanced clearance may be rejected. Participating law enforcement agencies only identify if an applicant’s clearance is not accepted.

Front End Designer should be aware that over the course of the SOW, Front End Designer may be required to complete higher-level security clearances, such as the “Royal Canadian Mounted Police Top Secret Clearance.” Please ensure applicants are eligible to apply if required by the ministry.

Acceptance by the Province of all Front End Designer requires written approval from the Province following acceptable security clearances.

Other Mandatory Requirements

The response must include a personal portfolio of work of the proposed resource. The portfolio must include work samples with brief annotations explaining the work. The portfolio must be uploaded as an attachment to the Resume. A link to an online portfolio will not be considered.

Mandatory Training Courses:

• Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act, Security/Cybersecurity, Information Management, and Respect in the Workplace. There may also be other mandatory and/or optional training.