Toho Water Authority

Scheduler/Planner

LocationKissimmee, FL
Job Typefull_time

About This Job

General Description

The primary purpose of this position is to support the Operations department by planning, scheduling, and coordinating work activities. The key responsibilities for this position include managing work schedules, coordinating work activities, performing detailed review and quality control of work orders, assisting and instructing field personnel, and communicating with other departments and customers. This position requires a working knowledge of the Operations department functions and the ability to communicate effectively with internal and external customers and other stakeholders.

This position is part of the administrative division of Operations and reports to the Operations Business Supervisor.

Essential Functions

Plan and schedule daily preventative maintenance and reactive work for the Operations department. This includes securing locates, permits, and Maintenance of Traffic (MOT) and other required work site support.
Perform a detailed quality control check of each work order to ensure completeness and data accuracy.
Coordinate work activities with other divisions and departments.
Provide work order training, guidance, and support on work order procedures.
Communicate with customers to provide updates on job status.
Coordinate with the warehouse to ensure required materials are available for scheduled repairs.
Complete operational and administrative forms.
Monitor job progress and ensure efficient planning, scheduling and completion.
Evaluate performance and workflow processes, and make recommendations for improvement as appropriate.
Assist administrative staff with various duties as deemed necessary.
All other duties as assigned.

Minimum Qualifications Any combination of education and experience which demonstrates the candidate’s ability to perform successfully in this position will be considered.

A minimum of a high school diploma or GED issued from an approved GED Administrator.
Minimum one year of relevant experience.
Basic Microsoft Word and Excel skills.
Must possess and maintain a valid State of Florida Class E Driver's License.


PREFERED QUALIFICATIONS:

2 to 3 years of relevant field experience.
Experience using an enterprise asset management system like Infor, Maximo, or Cityworks.
Experience producing and maintaining schedules
Intermediate Microsoft Word and Excel skills.
Strong communication skills.

Physical Demands

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and bend, kneel, squat, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing.

Health, Dental, and Vision Medical Insurance

Employee Onsite Wellness Center

401(a) and 457 Retirement Plans

Retirement Match

Group Basic Life Insurance / AD&D

Paid Vacation and Holidays

Paid Sick Time / Sick Bank

Employee Assistance Program

Flexible Spending Account Program

Dependent Care (FSA)

Longevity and Christmas Bonuses

Tuition Reimbursement

01

Do you have experience working in the water utility sector?

No experience

1-2 years of experience
3 or more years of experience

02

Briefly describe your experience submitting locates and/or permitting? If you do not have experience, please write N/A.

03

Do you have experience working as a dispatcher or scheduling/assigning work orders?

No experience

1-2 years
3 or more years

04

Do you have experience producing or maintaining maintenance schedules? If so, please briefly describe.

05

What types of software programs are you proficient in? Select all that apply.

Microsoft Word

Microsoft Excel
Enterprise Management System like Infor, Maximo, or Cityworks
Power BI
GIS
CMMS (Computerized Maintenance Management System)

06

Provide an example of a time when you had to shift priorities quickly at work. How do you respond when there are urgent, unexpected tasks (such as a water main break) that need to be addressed?

07

Do you currently possess a valid State of Florida Class E driver's license or are you willing and able to obtain one prior to employment?

Yes

No


Required Question

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