Scale Operator

Summary:

This position is responsible for a portion of company invoicing and billing. Ensure accurate and timely processing of Accounts Payable, including research/resolution of vendor account and community issues, new vendor paperwork and check printing. Must be able to generate reports and find discrepancies as well as cost-saving opportunities. Gather, sort, and file financial records. This position is also responsible for all phone related duties, weighing materials on inbound and outbound vehicles, preparing shipping and receiving paperwork, handling, and reconciling cash transactions, performing data entry tasks, filing, and maintaining office organization. Cross-training is essential to this role.

SUPERVISORY RESPONSIBILITIES: None

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In addition to the requirements listed below, regular attendance is an essential function of this position.

Core duties and responsibilities include the following:

· Provide exceptional customer service

· Must be able to handle a high pace environment

· Must be able to multi-task

· Demonstrate strong attention to details when handling company transactions.

· Maintain office organization and supplies.

· Be responsible for the financial processing of transactions within company standards.

· Handling accounts payable for separate entities and vendors.

· Managing accounts payable using company software.

· Obtain appropriate verification(s) and approval(s) for invoices before processing.

· Timely responses to internal and external vendor inquiries/issues. Respond to emails in a prompt and professional manner.

· Gather and analyze information.

· Apply computer skills to industry specific software.

· Answer all phone calls, review, and reply to voicemails, transfer calls.

· Input essential data into RIMAS (Point of Purchase system).

· Identify product and weight discrepancies based on product and account knowledge.

· Create and post Bills of Lading and Packing Slips for shipments.

· Pay customers and reconcile cash drawer daily.

· Properly process paperwork as required.

· Create and update flyers, spreadsheets, signs, etc.

· Proof-read and edit documents.

· Comparing purchase orders, prices, terms of payment and other charges.

· Processing and posting weight tickets, receivers, and invoices to ensure they are paid in a timely and accurate manner while adhering to departmental procedures.

· Email vendors weigh tickets/receivers and pictures as required.

· Create and update railcar sheets and notice railcar vendors.

· Contact vendors for products and/or services as needed.

· Timely responses to internal and external vendor inquiries/issues. Respond to emails in a prompt and professional manner.

· Keeps scale traffic moving smoothly and in accordance with company standards.

· Ability to process and follow-up on “rush” items as needed.

· Complete special projects.

· Be a back-up to other staff members.

· Perform other duties as assigned.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Participates in job training and professional growth opportunities to further enhance your ability to perform the essential functions of the job.

2. Performs other related duties as assigned or the purpose for the purpose of ensuring an efficient and effective work environment.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

· Interpersonal Effectiveness: Must be able to influence the views and behaviors of others through persuasion and encouragement. Manage conflict or other sensitive issues tactfully and effectively. Able to adapt one’s behavior to a wide range of people. Demonstrates an overall positive attitude.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; listen and gets clarification; Responds well to questions.

· Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively.

· Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment.

· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

· Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

· Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

· Safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.

· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

· Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

EDUCATION AND/OR EXPERIENCE:

Six months to one-year related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Microsoft Office Word, Excel, and Outlook. Use of industry specific software will require on-the-job training.

Job Type: Full-time

Pay: $17.50 - $19.00 per hour

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Retirement plan

- Vision insurance

Language:

- English (Required)

Ability to Commute:

- Loves Park, IL 61111 (Required)

Ability to Relocate:

- Loves Park, IL 61111: Relocate before starting work (Required)

Work Location: In person