SAP STAR Enterprise Business Analyst

This job was posted by https://www.arjoblink.arkansas.gov : For more

information, please see: https://www.arjoblink.arkansas.gov/jobs/4460708

Summit Utilities*

one of the Fastest Growing Denver Area Private Companies 2019 and 2020;

Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best

Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and

Missouri 2023. Summit was also recently named one of Forbes 2023

Americas Best Small Employers.

Summit is a growing natural gas utility company providing safe,

reliable, and clean burning natural gas service to homes and businesses

in Arkansas, Colorado, Maine, Missouri, and Oklahoma. Being part of the

Summit team means embracing excellence, diversity, and innovation,

committing to safety each and every day, and doing all that we can to

serve each other, our customers, and the communities where we live. We

aim to bring warmth and energy to everything we do.

The STAR Program within Summit Utilities was created to build the next

generation of organizational leaders. The STAR program is a 12-month

rotational program where the Analyst will spend 3-months in IT, and

2-months in each major functional business area during the program. The

goal of the program is to develop local SAP Utility talent.

team! This exciting opportunity offers a hybrid work environment based

in Fort Smith, Arkansas.

This position is not expected to start until August

2025*

POSITION SUMMARY

This STAR Enterprise Business Analyst role will be a 12-month position

that will rotate through IT and four major Business Areas Customer

Experience (SAP-ISU/C4C), Finance (S/4HANA/FICO), Field Services

(S/4HANA/FSM), and Enterprise Asset Management & Supply Chain Management

(S/4HANA/EAM/SCM) with placement within the organization upon successful

completion of the program.

This role will work with IT and business leaders across all levels to

learn the daily functions of each area; define project goals and direct

them; and assist in the design, testing, implementation, training, and

support of Summits SAP ecosystem. This role will be provided with the

opportunity to gain good leadership and organization skills as well as

build best practice business skills achieved through daily interactions

with management and IT department members.

PRIMARY DUTIES AND RESPONSIBILITIES

Learn and execute the duties and responsibilities of the different

functional areas within the rotation

Depending on the candidates interest, background and area of study,

duties within the rotation could include but are not limited to the

Following

IT development within SAP and integrated systems

Create and maintain applications to support SAP systems

ABAP development; troubleshooting technical issues, creating technical

documentation

System development and support between SAP, CRM, Customer Portal, IVR,

and Data Warehouse platforms

Creating and maintaining reporting SQL functions

Customer Experience activities; call-center, billing, credit &

collections, new services

Support in one or moreSAP ISU functional areas such as: FICA, Billing,

Device Management, EAM and C4C

Financial proce


Equal employment opportunity, including veterans and individuals with

disabilities.

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