Sales Assistant

A. M. Castle & Co. has over 130 years of experience as a leader in the metals service center industry. We provide exceptional benefits, including but not limited to: medical, dental, vision, 401K match, paid time off, paid parental leave, employee recognition, disability benefits, and tuition reimbursement. PURPOSE: This position is responsible for providing administrative support and service to sales teams and customers and becoming a liaison to coordinate efforts between departments in order to expediently respond to a customer’s need. Researches status of orders, resolves customer product and/or service issues for sales representatives, and provides ongoing customer and sales support with the end goal of positively affecting customer service and efficiency. ESSENTIAL DUTIES & RESPONSIBILITIES (performs other duties as assigned):* Supports and processes territory sales orders and order changes including price quotations, order preparation, purchase order follow up, and confirmation of shipment dates. Retrieves customer information, verifies inventory levels, and processes purchase orders via manufacturing resource software.

REQUIRED QUALIFICATIONS:* High School Diploma or GED

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:* General office environment (keyboard, mouse, telephone use)

We are an Equal Opportunity Employer

Please view Equal Employment Opportunity Posters provided by OFCCP Company Overview: Founded in 1890, A. M. Castle & Co. is a global distributor of specialty metal and plastic products and supply chain services, principally serving the producer durable equipment, oil and gas, commercial aircraft, heavy equipment, industrial goods, construction equipment, retail, marine and automotive sectors of the global economy. Its customer base includes many Fortune 500 companies as well as thousands of medium and smaller-sized firms spread across a variety of industries. Within its metals business, it specializes in the distribution of alloy and stainless steels; nickel alloys; aluminum and carbon. Together, Castle operates service centers located throughout North America, Europe and Asia.