Sales and Operations Manager

We are a third-generation family-owned business specializing in high-end flooring products. Our commitment to quality and exceptional service has made us a trusted partner in the flooring trade industry. We pride ourselves on our expertise, personalized service, and a curated selection of premium flooring options. As we continue to grow, we are seeking a dedicated and dynamic Sales Manager to lead our sales team and oversee daily operations in Coconut Creek,FL.

Job Summary:

The Sales Manager will be responsible for driving sales growth, managing client relationships, and overseeing the daily operations of our small, but mighty sales team. This role requires a motivated individual with a strong background in sales and a passion for high-end flooring products. The ideal candidate will have experience working with trade clients and will be responsible for developing and implementing sales strategies to meet business objectives.

Key Responsibilities:

Sales Leadership:

- Lead, mentor, and motivate the sales team to achieve individual and team sales targets. Actively make sales and pursue potential customers

- Develop and implement effective sales strategies and action plans to maximize revenue.

Client Relationship Management:

- Cultivate and maintain strong relationships with trade clients and key stakeholders.

- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.

Operational Oversight:

- Oversee daily sales operations, ensuring the team operates efficiently and effectively.

- Monitor sales performance metrics and provide regular reports to senior management.

Appointment Management:

- Coordinate and manage client appointments to ensure a high-quality customer experience.

- Prepare for client meetings by understanding their needs and presenting tailored flooring solutions. Ensure that the showroom has representation and organized for appointments

Market Analysis:

- Conduct market research to identify trends and opportunities within the high-end flooring industry.

- Stay informed about competitors and industry developments to adjust strategies accordingly.

Training and Development:

- Provide ongoing training and support to sales staff to enhance product knowledge and sales techniques.

- Foster a culture of continuous improvement and professional development within the team.

Qualifications:

- Bachelor’s degree in Business, Marketing, or a related field preferred but not required

- Minimum of 5 years of experience in sales management, preferably in the flooring or home improvement industry. Possess flooring product knowledge and installation best practices.

- Proven track record of meeting or exceeding sales targets.

- Strong understanding of high-end flooring products and the trade industry.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to lead and inspire a sales team.

- Computer proficiency in CRM software and Microsoft Office Suite/ QuickBooks

- Must have dependable transportation

What We Offer:

- Competitive salary and commission structure.

- Comprehensive benefits package, including health insurance and PTO

- Opportunities for professional development and career advancement.

- A supportive and collaborative work environment.

Job Type: Full-time

Benefits:

Schedule:

•

Day shift

Experience:

Work Location: In person