Island Energy Services, LLC

Retail Category Manager

LocationHonolulu, HI
Job TypeFull-time

About This Job

Island Energy Services (IES) exists to make life better for everyone in Hawai‛i. We are proud to be a local company and a leader in the logistics and distribution of energy products through our network of six terminals and 58(and growing) retail locations throughout Oahu, Maui, Moloka’i and Hawai’i islands. IES is the official licensee of the Texaco brand in Hawai‘i. www.texacoinhawaii.com. At the heart of IES, are our four core values: Kīnāʻole, Aloha, Lōkahi and Hoʻohana. These core values are embedded into how we work, live and achieve operational and financial excellence. IES’ strong commitment to a Culture of Excellence are embodied through our action of the 4 B’s: how we Believe, Behave, Belong and Become.

Island Energy Services (IES) is a locally managed and headquartered company offering attractive and stable career opportunities within Hawai’i’s highly competitive energy sector. We are proud to be a local company and a leader in the logistics and distribution of energy products through our network of six terminals and 50 (and growing) retail locations throughout Oahu, Maui, Kauai, Moloka’i and Hawai’i islands. IES is the official licensee of the Texaco brand in Hawai‘i. IES’ success is derived from our management’s keen understanding of what it takes to remain as a highly innovative business, placing significant emphasis on four key company values: “Kīnāʻole” – to do the right thing, “Aloha” – having respect for people, “Lōkahi” – teamwork, and “Hoʻohana” – work purposeful with intention. These set of values set employee performance standards and are imbedded in our decision-making process through execution of work deliverables. IES’ strong commitment to a Culture of Excellence are embodied through our actions of the 4 B’s: how we Believe, Behave, Belong and Become. To achieve this culture, IES employs a highly-trained, highly-skilled, dedicated and passionate work force that collectively operates, enhances and strategically drives both our Retail and Terminal Logistics business units.

Under the general supervision of the Director of Brand, Advertising & Merchandising, the Category Manager develops, establishes and implements category management and merchandising strategies and tactics, milestones, goals and objectives. This role focuses on assigned category strategies, optimizing product assortment, vendor partnerships, pricing strategies, and in-store execution to drive sales, margin, and customer satisfaction. The ideal candidate brings experience in convenience retail, analytical capabilities, and a collaborative approach to cross-functional execution. In addition, this role encompasses traditional merchandising responsibilities for Company Owned, Company Operated (COCO) Convenience Stores. The Category Manager will maximize category performance through data-driven decision making, vendor collaboration, and day-to-day executional excellence, supporting store-level merchandising initiatives and contributing to the overall growth and profitability of the retail business.

ESSENTIAL FUNCTIONS

Category Management & Profitability

Work closely with the Director of Brand, Advertising, and Marketing to align category and merchandising initiatives with brand strategy and consumer engagement.

Develop and execute data-informed category strategies, including assortment planning, pricing, promotion, SKU lifecycle, and vendor and product selection.
Set and manage profit margins across categories with a focus on maximizing non-fuel sales profitability.
Forecast and analyze sales, margin, and promotional performance. Recommend opportunities and strategic adjustments to drive results.
Stay informed about industry trends, including those in both Hawaii’s retail landscape and developments in national markets, as well as consumer behavior shifts, and apply relevant insights.


Vendor & Promotion Management

Lead vendor selection, relationships and negotiations to secure beneficial pricing, promotional programs, and rebate opportunities.
Monitor vendor performance and ensure alignment with business goals.
Collaborate with vendors on promotional strategy to grow sales and enhance brand perception.
Oversee category-related rebate tracking and ensure compliance with volume-based incentive programs.


Team Oversight & Merchandising Execution

Provide strategic direction and supervision to the Merchandiser, ensuring execution of marketing-driven promotional and merchandising initiatives across all stores.
Serve as the liaison between category/marketing strategy and field execution to ensure cohesive in-store presentation and brand alignment.
Guide Merchandiser on promotional calendar priorities, new product rollouts, and category resets.


System & Process Alignment

Partner with the Pricebook Specialist to ensure accurate item setup, pricing, and promotional programming in the PDI system.
Oversee planogram development by the Merchandiser, space planning strategy, and product placement logic.
Manage setup and POS alignment for MTO programs, ensuring operational readiness and sales optimization.
Act as the primary liaison between the category/marketing team and corporate for the affinity mobile app, ensuring category promotions and product offers are accurately represented and aligned with overall promotional strategy.
Monitor and evaluate mobile app performance metrics related to category offers, using insights to inform promotional planning, optimize product mix, and drive customer engagement.


Cross-functional Collaboration & Leadership

Work closely with other departments like Operations, Maintenance, IT, and Supply Chain to ensure successful execution of category initiatives.
Participate in cross-functional projects and continuous improvement initiatives to support retail and marketing goals.
Plan and direct onsite events as needed to support marketing and merchandising station initiatives.
Lead or contribute to special assignments as directed by the Director of Branding, Advertising and Merchandising.
Travel as required to support Branding, Advertising and Merchandising department activities, including store openings, merchandising, vendor engagement, etc.

OTHER DUTIES:

1. Champions safety, reliability and incident and injury free operations. Maintains commitment to a high standard of safety, complies with all safety laws and IES safety policies/rules, and reports actual and potential safety violations to appropriate management personnel. Reports any unsafe or hazardous condition and initiates corrective action.

2. Collaborates with other Operations team members, Business Consultants and Business Development staff to ensure business results are delivered on time, within budget and with a high degree of quality. Works effectively with coworkers and others by sharing ideas in a constructive, positive manner, listening to and objectively considering ideas and suggestions from others, keeping commitments, keeping others informed of work progress and issues, addressing problems and issues constructively to find mutually acceptable and practical solutions, and respecting the diversity of the IES workforce in actions, words, and deeds.

3. Drives a high degree of excellence by proactive initiative to update and maintain operating standards, emergency procedures and any other documents as needed.

4. Leads and manages a variety of special assignments in areas as well as other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience

1. Bachelor’s or Associate degree in marketing, business or related field preferred (or equivalent experience).

2. At least five years in category management, with additional experience in merchandising and/or product marketing (preferably within convenience retail or multi-unit environments).

3. Proven success working with vendors and handling retail execution across a multi-location footprint.

4. Hands-on experience with category management tools, planograms, and retail pricing systems (e.g. PDI), preferably in the Convenience Retail vertical.

Skills

1. Working knowledge of retail operations, convenience store dynamics, merchandising, and marketing.

2. Strong analytical mindset with deep understanding of category lifecycles and trends. Ability to strategically build and adjust categories and identify actionable insights based on consumer data analysis, KPIs, and current market trends, including forecasting, to maximize profitability and performance.

3. Skilled at building and managing vendor relationships and assessing vendor data to negotiate volume, seasonal, and other specials.

4. Excellent planning, organizational, project management, and communication skills.

5. Demonstrated ability to work cross-functionally and manage multiple priorities.

6. Proficient in Microsoft Office Suite; knowledge of PDI, Nielsen, IRI or similar tools a plus.

It is the policy of this Company to hire only U.S. citizens and noncitizens who are authorized to work in this country. As a condition of employment, you will be required to produce original documents establishing your identity and authorization to work, and complete the U.S. Citizenship and Immigration Service's Form I-9

Island Energy Services, licensee of the Texaco brand, is an equal opportunity, at-will employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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