Rental Shop Lead

Conservation Halton was created to protect, restore and manage the natural resources in our watershed but we have grown to become so much more. Today, we protect our communities and conserve our natural environment through planning, education and recreation and to support our partners in the creation of sustainable communities within our watershed.

We are looking to build our team with the kind of inspired, ambitious, and strategic people who are not satisfied with the status quo, are excited by the opportunity in every challenge and are driven by meaningful, measurable results. If you are looking to join an environmentally focused and socially conscious community organization, then we are looking for you!

Conservation Halton is proud to be recognized as one of Hamilton-Niagara’s Top Employers and one of Canada’s Greenest Employers.

Department: Rentals & Retail

Type of Contract: Contract, Seasonal

Work Location: Milton, ON, L9E 0C6

CH Site: Glen Eden

Posting Start Date: September 22, 2025

Posting End Date: October 20, 2025

Your Opportunity

The primary responsibilities of this position include:

- Lead Rental Shop Attendants through daily tasks, offering guidance and support where needed to keep operations running smoothly, making sure both guests and staff have a great experience.

- Greet visitors and assist with inquiries in a friendly and resourceful manner

- Ensure equipment check-in/out procedures are followed by staff, including completion and filing of required documentation according to Rental Department protocols

- Confirm that skis and snowboards pass visual inspection and that all issued equipment meets safety protocols

- Explain proper use of ski and snowboard rental equipment as well as general safety practices to visitors, ensuring they receive all information needed to enjoy a day on the slopes.

- Receive returned rental equipment, following equipment check-in procedures

- Support staff with Rental lesson programs and ensure all steps are followed accurately and test receipts are retained and stored securely

- Assist Sr. Department Supervisor, Rental & Retail with weekly ski calibration testing

- Communicate with senior staff and other departments at Conservation Halton

- Assist with staff training both pre-season and in-season

- Support with the development of department SOP’s

- Work in accordance with the Conservation Halton’s Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations and all other related manuals.

- Other duties as assigned

Your Qualifications

- Previous experience with ski/snowboard rentals/repair is required

- Ability to multi-task and work in a fast-paced environment, with confidence to make quick decisions when required

- Customer service mindset. Able to communicate confidently with both visitors and various levels of Conservation Halton Staff

- Ability to work well independently and as part of a team. Previous experience in a leadership role is an asset.

- Experience in point-of-sale procedures is an asset

- Knowledge of recreational programming is an asset

- Ability to work a flexible schedule including evenings, nights and holidays

- Able to lift up to 20 pounds, stand, and walk for long periods of time

- A valid Ontario Drivers Licence, minimum Class “G2”, with a satisfactory Driver’s Abstract is required. Abstract completed by Conservation Halton*.

- Successful candidates must complete and/or provide a copy of Bindings Certificate prior to first day of employment

- CH parks are not accessible by public transit; candidates should ensure they have reliable transportation

Your Reward

- Starting at $19.40 per hour

- Part time and full-time hours available; hours may vary depending on availability.

- This position’s expected start date is November 13, 2025

- Gain valuable job-related experience and skills working in a Conservation Area

- Free access to Conservation Halton and Conservation Ontario parks

- Season pass to Glen Eden

- Discounts on Conservation Halton/Glen Eden services, food and merchandise

- Option to enroll in the OMERS defined benefit pension plan, with generous employer-matching.

- You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles

- You will work with a creative, talented and solutions-focused team

- You will work for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees

Our Core Values

Diversity and Inclusion – We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity.

Learning and Innovation – We embrace the need for continuous improvement, the opportunity to learn from others and the benefits of sharing knowledge.

Person-Centered Service – We make people a priority through customer-centred engagement, predictive problem-solving and high-quality service.

Collaboration – We seek out and trust in the skills, expertise and experience of others in order to achieve our common ambition.

Sustainability – We consider the environmental impact of everything we do and always keep future generations in mind when making decisions.

Integrity – We make decisions with accountability, transparency and a strong sense of personal responsibility for our choices and actions.

Resilience – We are positive and proud of our ability to quickly and effectively respond to change.

To Apply

Please visit the link to apply online and have your resume ready to complete your application: Click to apply

We thank all applicants for their interest however only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Conservation Halton will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. To discuss accommodations, please contact hr@hrca.on.ca.

Pursuant to the Municipal Freedom of Information and Protection of Privacy Act, personal information provided through the recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act R.S.O. 1990, c. C.27, s. 18 (1), as amended, for the purpose of determining eligibility for employment and volunteer positions with Conservation Halton. Personal information is collected and managed in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Questions about the collection of information can be directed to the Freedom of Information Coordinator, Office of the President & CEO, 2596 Britannia Road West, Burlington, Ontario, L7P 0G3, 905-336-1158 ext. 2236, admin@hrca.on.ca.

We believe that diverse backgrounds and unique perspectives make us stronger. Conservation Halton is committed to being an equal opportunity employer, creating an inclusive work environment and encouraging employees to be their most authentic self, no matter their ethnic background, religious beliefs, gender expression, sexual orientation, and physical or mental ability.