Public Information Officer

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

Public Information Officer

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

If you are considering a change and would like to live and work in a beautiful location with a public agency, this opportunity may be right for you. The successful candidate will work under administrative direction from the General Manager and act as the District’s Public Information Officer (PIO) having broad management authority for the day-to-day functions within public information, media relations, community outreach, website management, digital and social media strategies, and public education programs, and campaigns. The incumbent will manage proactive and reactive media relations programs while cultivating strong relationships with local, regional, and national media outlets and online platforms. They will support District initiatives and strategies among various stakeholders, customers, and the public, utilizing principles and practices of effective community involvement, public information and customer service.

The Public Information Officer represents the District on routine, emergency, and emerging media inquiries and/or community interests. They work with customers and outside groups and organizations while actively participating in outside community and professional activities.

The incumbent is responsible for developing and implementing proactive public information campaigns that effectively raise public and customer awareness of the District’s core business functions, such as water treatment and distribution, wastewater collection and treatment, recycled water production, hydroelectric power generation, recreation opportunities, and water-use efficiency programs.

In response to the ever-expanding nature of digital and social media platforms, the Public Information Officer is responsible for digital content strategies, utilizing analytic tools for audience, engagement, analytics monitoring, and strategic refinement. The incumbent will take a lead role in digital crisis communications, ensuring timely and accurate dissemination of information across traditional media and modern digital platforms. Serves as media advisor to the Board of Directors and District staff; provides communications training, editorial direction, and marketing support.

The position also supports internal staff and board communications strategy and implementation plans.

https://www.eid.org/Home/Components/JobPosts/Job/1929/25

The Ideal Candidate

The ideal PIO helps develop and implement effective external and internal communications strategies for the District and plays a key role in significant components of agency-level communications. In the area of digital media, the PIO develops and implements social media strategies that support the District’s mission and goals, engage and expand audiences, and keep the public informed about our programs. For internal communications, the PIO designs and executes strategies that keep staff informed and support internal collaboration toward the District’s mission and goals. The PIO also manages media relations, responding to inquiries in collaboration with subject matter experts and facilitating approvals for media responses and news releases under the direction of the General Manager. In addition, the PIO contributes to external communications plans for the District as a whole.

Education

Bachelor’s degree in communications or a related field from an accredited institution.

Five years of full-time, progressively responsible communications or public relations experience with two of those years in a supervisory or lead role. A Master’s degree in communications or a related field may be substituted for one year of the required supervisory experience.