Project Specialist

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Project Specialist assists the Program Manager in service operations involvement in the Generac Development Process (GDP) projects with some guidance from Project Managers. This role provides sustained involvement to critical Service Operations processes to help management achieve strategic goals, support release of new product and impact financial results. Serves as a liaison managing service relationships with OEM’s support for all service deliverables including technical publications, training, and spare parts.

- This is not a remote role, the ideal candidate will need to be located in Wisconsin, due to this position being on-site and reporting into our Waukesha Headquarters*

Major Responsibilities Service Operations

- Ensure project tasks are tracked and fulfilled by the various stakeholders

- Help implement activities on planning processes to assist program Key Stakeholders with delivering key milestones in the program

- Act as the point of contact for the OEM portal, with focus on retrieving relevant data. In NPD, the role supports the project management team and functions as a Subject Matter Expert for specific part issues and documentation requests.

Parts Creation

- Create, review and approve Change Notices (CN) and Change Requests (CR) for documentation and part creation and revision.

- Act as service representative for CN’s, CR’s, and Problem Reports to conduct peer reviews and assist with change implementation.

- Manage updates and changes in GenService and SmartEquip systems

Other

- Help coordinate communication activities that highlight and publicize plan, timeliness, goals and reach milestones to achieve product service readiness

Minimum Job Requirements

Education

- Associates degree or equivalent experience

Work Experience

- 2 years project management or related technical experience

Knowledge / Skills / Abilities

- General mechanical and electrical knowledge

- Proven customer service ability

- Intermediate knowledge of Microsoft Office Suite, and data analysis skills

- Ability to work with large volumes of process data and statistical methods

- Strong verbal and written communication skills

- Ability to work independently and possesses a level of functional expertise necessary to influence and execute technical and project delivery.

- Basic proficiency within the current project tracking software to track multiple NPI projects

- Basic product knowledge within product groups

Preferred Job Requirements

Education

- Bachelor’s degree

Work Experience

- Experience using Windchill or similar Product Lifecycle Management (PLM) software

- Experience working on a technical cross-functional project team

- Experience within a technical field such as Service, Hardware and/or Systems engineering. Strong troubleshooting skills.

- Experience working with quality improvements/problem solving using 8D/DMIC/PDCA phase methodologies and supporting tools

- Experience in project leadership or driving new product introduction (NPI)

Physical Demands

: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”