Production Coordinator
Louisville, KY
Full-timeAbout This Job
Overview
As a Production Coordinator, you will work with customer service and installation concerns, including scheduling appointments, ordering parts for services, and maintaining records of services.
Responsibilities
•
Answer and handle all incoming customer service and installation concerns including promptly returning messages via phone and email
•
Schedule all appointments and manage calendar for Installation and Service Departments
•
Process orders for window, siding, door, and roofing services, as well as local material orders
•
Report weekly revenue projections to the ROM/AIM/Division Manager
•
Manage Accounts receivable, scheduling collections and performing collections, as needed
•
Manage service log, schedule services, and order service parts
•
Maintain proper lead paperwork
•
Perform quality site checks as needed
•
Assist with the maintenance of installation fleet and Champion safety training and circle of safety reports
•
Assist and or complete job breakdowns as projects are ordered
•
Assist with checking in received orders
•
Assist with monthly end inventory count
•
Other duties as assigned
Qualifications
•
High school diploma or GED equivalent
•
5 years customer service experience
•
Experience in the window industry a plus
•
Attention to detail
•
Proficient in computer skills, including MS Suite and Outlook
•
Excellent written and oral communication skills including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
#INDP
Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
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