Process Analyst

Requisition: 82242

PSEG Company: Public Service Electric & Gas Co.

Salary Range: $ 91,100 - $ 144,200

Work Location Category: Hybrid Flexible

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

The Clean Energy Solutions (CES) organization identifies, plans, and implements a portfolio of programs that support New Jersey’s Clean Energy Vision. This portfolio currently includes Energy Efficiency, Electric Vehicles, and Solar.

This position within the Customer Solutions Support (CSS) Business Solutions team, supporting CES supports energy efficiency program delivery through a combination of internal and external resources to meet program goals. Provides analytical and program implementation support for energy efficiency programs. This includes the development, preparation, and analysis of operational reports; development of procedures/process improvements; technical support and expertise to process owners. The successful candidate must have exceptional interpersonal skills with the ability to build positive relationships and communicate complex information in a clear, approachable manner.

Job Responsibilities

- Serve as CES subject matter expert and line of business “liaison”; partners with IT peers on any/all customer-facing system development and enhancement work.

- Serve as the business solutions liaison for Organizational Change Management (OCM) to help drive complex cross functional process improvements through key phases of change management.

- Support and lead the Key Project Milestone (KPM) process for all CES IT initiatives.

- Provide program implementation and analytical support for Clean Energy Solutions' programs.

- Work independently on assigned tasks as well as collaborate on cross-functional teams to achieve a shared, desired outcome.

- Support the development, maintenance, data collection, analysis and preparation for weekly and monthly operational reports.

- Develop and maintain databases/spreadsheets to support program operations.

- Develop and generate ad-hoc reports and operational/financial reports from existing systems.

- Support process improvement initiatives based on scorecard gaps and monitoring assessments.

- Develop and prepare various management reports, internal audits, spreadsheets and charts of key program and departmental processes and metrics.

- Gather and link data from diverse sources to identify data driven improvement opportunities. Represent the department on various cross-functional teams.

- Prepare PowerPoint presentations to summarize analyses and recommendations.

- Play a leadership role in the development, recommendation, and implementation of new procedures/process improvements, often via cross-functional teams.

- Prepare status reports for management, developing and delivering appropriate communication materials.

- Provide technical expertise and support to process owners.

- Drive efficiency and process improvement, utilizing leadership skills, data analysis and strong understanding of the business strategies. Foster the refinement, understanding and enhanced utilization of process measures and benchmarking.

Job Specific Qualifications

Required:

- BS degree and 5+ years relevant work experience including business/financial experience. In lieu of a degree, 9 years relevant work experience.

- Strong analytical, strategic thinking, interpersonal, presentation and leadership skills

- Demonstrated strong MS Access, Excel, PowerPoint, and PC skills

- Excellent communication skills

- Experience in database/spreadsheet management

- Strong organizational skills

Desired:

- Knowledge of SAP, Microsoft Project, SharePoint, Power BI

- Working knowledge of Energy Efficiency, Electric Vehicle, and Solar programs

- Prior experience participating on scrum teams as Product Owner

- Prior experience translating business needs into technical requirements

Minimum Years of Experience

5 years of experience

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

As an employee of PSEG, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers. This site is strictly for candidates who are not currently PSEG employees, except for PSEG employees who do not have company email addresses.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

Know your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision