Operations Support Process Engineer

About Divert, Inc. - Prevent / Provide / Power

Divert is a circular economy company on a mission to prevent food from being wasted through nationwide infrastructure and innovative technologies. Founded in 2007, the company provides an end-to-end solution that leverages data to prevent waste, facilitates edible food recovery to provide to people in need, and transforms unsold food products into renewable energy to power communities. Through this integrated approach to reducing wasted food–Prevent, Provide, Power™–Divert works with customers across the U.S. to reduce wasted food and positively impact people and the environment. For more information on Divert, Inc., please visit www.divertinc.com.

Operations Support Process Engineer

The Operations Support Process Engineer is the key engineering point of contact for Divert’s Operations teams. The role is critical in ensuring transparent, two-way communication between Operations and central Engineering as well as consistent implementation of best practices across all Divert’s facilities.

What you’ll do:

The Operations Support Process Engineer owns communication and resolution tracking for process performance issues.

Process Oversight & Issue Identification:

- Monitor and review the technical performance of key systems, including the anaerobic digesters, RNG production, air scrubbers, centrifuges, and automated equipment.

- Detect and report any deviations or malfunctions to the appropriate subject matter experts and Plant Director.

Prioritization & Action Planning:

- Assess the criticality of identified issues based on their potential impact on safety, production, or regulatory compliance.

- Develop and maintain a prioritized action item list, ensuring prompt attention to the most urgent matters and tracking and communicating frequently all issues through resolution.

Technical Coordination:

- Serve as the on-site point of contact between Plant Operations and centralized or external SMEs in:

- Controls/Automation – reviewing PLC/SCADA data and ensuring system reliability.

- Biological Processes – coordinating with microbiologists to maintain optimal digester conditions.

- Mechanical/Chemical Systems – working with mechanics and chemical engineers on equipment performance, component integrity, and chemical usage.

- Clearly communicate on-site strategies and constraints to specialized teams, enabling rapid and accurate troubleshooting.

Incident Response:

- Lead technical investigations of process failures to determine root causes and ensure corrective actions are implemented.

- Issue a written summary of these technical investigations so future failures and incidents can be understood and reported to engineering SME and Plant Operations for other preventative actions.

Communication & Collaboration:

- Provide concise, regular updates to management and cross-functional teams regarding process performance, technical issues, and resolution timelines.

- Ensure clear, efficient coordination between on-site personnel, external technical vendors, and subject matter experts.

What You’ll Need:

- Bachelor degree in Chemical or Mechanical Engineering.

- 5+ years experience working in a processing facility.

- Exceptionally strong communication skills, written, verbal and relationship building.

- Ability to travel up to 10% to facilities across the US

What's In It For You?

- Competitive salary & benefits package

- Health, Vision and Dental Benefits (effective the first of the month following your date of hire!)

- Life Insurance

- 401K with Safe Harbor company match

- Paid Time Off

- Opportunities for Advancement with a Rapidly Growing, Mission-Driven Organization

Divert Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Divert does not accept unsolicited resumes or candidate referrals from third-party recruiters or staffing agencies. Any resumes submitted in the absence of a signed agreement with our HR team will be considered property of Divert, Inc., and no fees will be paid in the event a candidate is hired. We kindly ask that external recruiters do not contact our hiring managers or employees directly.