Kilo Hollow Energy

Business & Project Operations Coordinator

LocationN Chesterfld, VA
Job TypeFull-time
Salary$50,000-$60,000

About This Job


Business & Project Operations Coordinator

Location: Richmond, VA (In-Person, Full-Time) Compensation: $50,000–$60,000 annually, with opportunity for growth in 9–12 months

Kilo Hollow Energy is a fast-growing solar and battery installation company serving residential and light commercial clients across Virginia, D.C and Maryland. We specialize in both roof and ground-mounted solar systems, energy storage, and cutting-edge home energy management products including Tesla Powerwall 3, Enphase batteries, SPAN smart panels, and more.

We’re looking for a Business & Project Operations Coordinator who thrives in a dynamic environment. This role is ideal for someone who enjoys working independently, is naturally organized, and can shift gears across operations, logistics, and customer communications without needing constant direction. You’ll be the connective tissue between sales, fulfillment, and field execution.


Key Responsibilities


Customer Support & Sales Assistance

Respond to inbound leads via HubSpot/CRM with prompt, professional communication
Send out pre-sales emails, intake forms, and prepare homeowners for consultations
Assist with drafting and sending project proposals or estimates using existing templates
Follow up with leads and existing clients by phone, email, or CRM
Provide ongoing updates to customers as projects move through design, permitting, and installation
Answer the office phone and route inquiries or resolve common support issues


Project Coordination & Administrative Support

Maintain and update internal project workflows using Monday.com
Assist with material procurement, order tracking, and coordination with vendors
Organize inventory in the warehouse, label project materials, and prepare items for field delivery
Keep digital and physical project files tidy, up-to-date, and well-documented
Monitor upcoming project needs and proactively prepare materials and communication


Vendor & Logistics Coordination

Contact suppliers for pricing, delivery schedules, and availability
Schedule and confirm deliveries and jobsite drop-offs as needed
Track vehicle maintenance and ensure labeling, tool checklists, and vehicle organization are up to date


Marketing & Communication Support

Assist with preparing social media graphics and marketing templates using Canva
Help maintain organized sales collateral, product documentation, and pricing sheets
Coordinate occasional outreach efforts via email or text campaigns using HubSpot/CRM


Required Qualifications

1–3 years of experience in operations, customer service, admin, or project coordination (construction or solar preferred)
Excellent written and verbal communication skills
Strong organizational skills and ability to self-prioritize in a fast-paced setting
Proficient in cloud-based tools: Microsoft Outlook, HubSpot, Monday.com, Adobe, PandaDoc, Canva, and general CRM/email systems
Able to occasionally perform light physical work (packing materials, warehouse organization, etc.)
Valid driver’s license (for rare emergency site runs only; you’ll primarily be in-office)


Preferred (Not Required)

Experience with solar tools like Aurora Solar or CompanyCam
Familiarity with products from Tesla, Enphase, REC, SPAN, or similar solar/battery brands
Understanding of residential construction or permitting processes
Experience setting up or managing Zapier automations


What We Offer

A stable full-time role with a direct path to grow in title and compensation
Hands-on exposure to the solar and clean energy industry
A chance to work side-by-side with company leadership and field crews
Independence and trust: you’ll have ownership over your work and flexibility in how you manage it
A mission-driven, no-nonsense company that values craft, customer service, and reliability


Job Type: Full-time


Pay: $50,000.00 - $60,000.00 per year


Benefits:

Flexible schedule
Paid time off


Compensation Package:


Bonus opportunities


Schedule:

8 hour shift
Overtime


Education:


Bachelor's (Required)


Experience:

Project management: 1 year (Preferred)


Language:


English (Required)


Ability to Commute:

N Chesterfld, VA 23225 (Required)


Ability to Relocate:

N Chesterfld, VA 23225: Relocate before starting work (Required)


Work Location: In person


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