About Us
We are a dynamic, family-owned basement waterproofing and foundation repair company with annual sales of $1.5–2 million, and we’re on an exciting trajectory to reach 3 to 5 times that in the coming years. Our mission is to deliver top-notch service to homeowners while building a reputation for reliability and excellence. As we scale, we’re looking for a motivated Office and Marketing Assistant to join our tight-knit team and grow with us.
Job Overview
We’re seeking an organized, proactive, and versatile Office and Marketing Assistant to support our daily operations and fuel our growth. This role is perfect for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and is eager to take on increasing responsibility as the company expands. You’ll handle critical administrative tasks, manage customer interactions, and contribute to our marketing efforts to help us reach our ambitious goals.
Key ResponsibilitiesOffice Administration
•Answer incoming calls, respond to customer inquiries, and provide exceptional service.
•Schedule appointments for consultations, inspections, and service visits.
•Follow up with customers to ensure satisfaction and coordinate post-service communication.
•Maintain organized records, including customer data, invoices, and schedules.
•Perform general administrative tasks, such as email management, data entry, and office organization.
Marketing Support
•Assist in creating and distributing marketing materials (e.g., flyers, social media posts, email campaigns).
•Update and manage the company website and social media accounts to boost online presence.
•Coordinate local marketing initiatives, such as community events or partnerships.
•Track marketing campaign performance and provide insights to improve outreach.
Growth Opportunities
•Take on additional responsibilities as the company grows, potentially leading to supervisory or specialized roles.
•Contribute ideas to streamline operations and enhance customer experience.
•Participate in strategic planning to support our goal of reaching $10 million in annual sales.
Qualifications
•Experience: 1–3 years in an administrative, customer service, or marketing role (experience in construction or home services is a plus but not required).
•Strong organizational and multitasking abilities.
•Excellent communication skills, both verbal and written.
•Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM tools or scheduling software.
•Basic knowledge of social media platforms and marketing tools (e.g., Canva, Mailchimp, or similar).
•Comfortable learning new software and processes.
•Customer-focused with a friendly and professional demeanor.
•Self-starter who can work independently and as part of a team.
•Adaptable and eager to grow with a fast-moving company.
•Passion for contributing to a small business’s success.
Why Join Us?
•Growth Potential: This role will evolve with the company, offering opportunities for career advancement as we scale to $10 million in sales.
•Impactful Work: Be a key player in a small team where your contributions directly drive our success.
•Supportive Environment: Work closely with a dedicated team that values collaboration and innovation.
•Competitive Compensation: We offer a competitive salary, with benefits to be discussed during the interview process.
How to Apply
If you’re excited to join a growing business and make a difference, we’d love to hear from you! Please send your resume and a brief cover letter through indeed or email to revtbum@gmail.com with the subject line “Office and Marketing Assistant Application.” Applications will be reviewed on a rolling basis, so apply soon!
We are an equal opportunity employer and value diversity in our workplace.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Commute:
•Ballston Spa, NY 12020 (Required)
Work Location: In person