Network Engineer

Position Summary

The Network Engineer is responsible for assisting in the planning and designing of operational and secure networks. They will troubleshoot, install, implement and administer NBU’s networks and communications systems. They will help analyzing capacity issues and plan for future growth and construction. This engineer will assess network performance to ensure it meets NBU’s present and future needs as determined by business and external impacts. They will provide input to network planning for the IT Manager.

Essential Duties & Responsibilities

- Designs and implements network systems

- Configures routers, switches and firewalls

- Conducts short and long-term planning to meet network requirements

- Provides support for network connectivity or related network issues for the user community

- Plans and monitors the installation of network systems

- Analyzes network activity and network problems to discover and prevent systematic errors

- Recommends network design changes/enhancements for improved systems availability and performance

- Troubleshoots, diagnoses, and resolves network problems

- Research, analyze, and recommends the implementation of software or hardware changes to rectify any network deficiencies or to enhance network performance

- Assist with management of NBU phone system to include programming and deploying phones, managing messaging and call tracking

- Troubleshoot and repair phone issues for users

- Manage and plan Wi-Fi coverage

- Track and manage fiber outside plant connections and maintenance

- Works with Cyber Security Department to recommend, develop and update network security guidelines

- Ensures planned disaster recovery testing activities are performed and that technical criteria are met

- Regular contact with internal and external customers and contractor representatives involved with LAN/WAN design, network implementation, and network management

- Ensure security best practices are identified and integrated into network system configuration and new implementation projects

- Coordinate, develop and maintain network system documentation; monitor and review changes and documentation updates for accuracy, currency, and compliance with policies and procedures

- Ensure compliance of change control procedures and policies; evaluate and participate in meeting requirements for re-validation

GENERAL RESPONSIBILITIES

- Maintain regular attendance; leave schedule should be managed so as to not interfere with ability to accomplish tasks, including special projects and assignments with deadlines

- Adhere to NBU safety guidelines and practices at all times and in all situations

- Maintain a clean and safe work area, office, field site and vehicle as applicable

- Develop & maintain effective customer service skills for communications with co-workers, customers and the public in general

- Maintain strict confidentiality of business, employee and customer information in written and oral communications and safeguard sensitive documents

- Adhere to NBU policies and procedures

- Exemplifies NBU Core Values of Integrity, Stewardship, Culture, Team and Safety

- Participate in and support initiatives to reach annual NBU Performance Measures

Formal Education and Work Experience Requirements

Degree/Diploma Obtained: Bachelors

Work Experience Time Frame: Three Years or More Field of Study: Computer Science

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Certification and Licensures Requirements

Preferred:

- Cisco Certified Network Associate (CCNA)

- Certified SonicWall Security Administrator (CSSA)

- Avaya Support Professional Specialist (ASPS)

- Comp TIA Network + - Comp TIA Security +

- Familiarity with virtualization technology for servers and networks

Other Minimum Qualifications

- Availability to work hours other than regular schedule, including nights, weekends and holidays.