Consumers Energy

Network Engineer

LocationJackson, MI

About This Job

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.


Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the Parnall Service Center located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).


General Summary of Job Responsibilities

The Network Engineer will be responsible for supporting the design, implementation, and day-to-day operations of the organization’s network infrastructure. This role assists in troubleshooting network issues, deploying hardware and software, and maintaining documentation. The Network Engineer will contribute to the stability, security, and performance of enterprise networks, while gaining experience in advanced network technologies and processes.


Essential Duties and Responsibilities

Support the configuration and maintenance of routers, switches, firewalls, and wireless systems.

Work with senior engineers to implement network changes and improvements.
Maintain accurate network diagrams, documentation, and asset inventories.
Participate in on-call support rotation and respond to network incidents.
Follow change control and incident response procedures.
Assist in the implementation of network security protocols and compliance controls.
Collaborate with cross-functional teams to support IT projects and system rollouts.
Assist in monitoring and analyzing network performance to ensure reliability and availability.
Troubleshoot and resolve network issues related to connectivity, latency, and performance.
Other duties as assigned or may be necessary.


Knowledge/Skills/Abilities

Familiarity with common network tools such as Wireshark and SolarWinds.

Strong foundational knowledge of networking protocols (TCP/IP, BGP, OSPF, etc.).
Excellent problem-solving and analytical skills.
Effective written and verbal communication skills.
Demonstrates a willingness to learn and grow within the field.
Demonstrates excellent teamwork and embodies the virtues of being humble, hungry, and people smart.


Education/Experience

Bachelor's degree in related field and 2+ years of hands-on experience in IT or Network Administration. Including exposure to firewalls, VPN, wireless technologies, and basic network security concepts.
[OR] Associate's degree in related field and 4+ years of hands-on experience in IT or Network Administration. Including exposure to firewalls, VPN, wireless technologies, and basic network security concepts.
[OR] high school diploma and 6+ years of hands-on experience in IT or Network Administration. Including exposure to firewalls, VPN, wireless technologies, and basic network security concepts.



Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.



What we offer:

Competitive compensation packages
Medical, Dental and Vision
401k with company match
Paid parental leave
Up to 13 paid Holidays
Paid time off
Educational Assistance Program



Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.


All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.


Job Segment: Network Engineer, Network Administrator, Telecom, Telecommunications, Network, Engineering, Technology

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