Manager, Transmission Accounts and Support

Date: May 9, 2025

Location: Houston, TX, US, 77002

Company: CenterPoint Energy

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary:

As the Manager of Transmission Accounts & Support, you will oversee activities related to transmission load customer interconnection projects, customer engagement, market analytics/reporting and regulatory compliance. You will provide leadership, resources, training, and development for your team to support customers and internal stakeholders in the expansion of transmission-connected load within the CenterPoint Energy Houston Electric electric territory. Your role will involve managing interconnection agreements, internal cross-functional collaboration, providing data-driven insights on market trends and aligning load growth strategies with corporate objectives. Additionally, you will be responsible for identifying opportunities to enhance interconnection processes, driving efficiency and fostering transparency for customers. This role also includes the review, approval and tracking of Transmission Cost of Service (TCOS) charges from ERCOT TDSPs.

Essential Functions:

Communicate strategic direction of business unit staff, and provide guidance on financial and customer issues.

Manage the negotiation and administration of transmission voltage interconnection agreements with large end-use customers and other electric utilities.

Identify and implement process improvements to streamline interconnection requests, reduce delays and improve the customer experience.

Manage the coordination among other Company departments and with external entities to ensure the Company’s interests are protected and to ensure implementation of interconnections consistent with contractual terms and conditions.

Manage the development and implementation of finance-related schedules and models to support division financial activities relating to electrical transmission of power within the Electrical Reliability Council of Texas (ERCOT) and exporting power from ERCOT over high voltage direct current (HVDC) ties.

Communicate, advise and share results with transmission, accounting, regulatory, legal, and executive functional areas, as required.

Oversee the development and administration of the annual department budget requirements and provide ongoing monthly variance analysis reviewing periodic reports on activities status, productivity, budget variance, and all significant business issues.

Maintain current knowledge of corporate and departmental policies and procedures.

Additional responsibilities may be assigned as needed to adapt to the evolving business landscape, regulatory changes and customer needs.

Basic Qualifications:

Education:

Bachelor's degree in an engineering or business-related discipline, but degrees in other fields, can also be considered, particularly if combined with experience with transmission system issues providing equivalent development of knowledge, skills, and abilities identified below, and superior communication and coordination skills.

Experience:

At least seven (7) years experience in the electric utility industry, or comparable field, in the design, construction, and/or operation of electric transmission facilities, or comparable infrastructure with a demonstrated record of increasing levels of responsibility; plus experience in the negotiation and/or administration of contractual agreements, and/or implementation of regulatory requirements

Competencies:

Business and Financial Acumen – Understand the impact actions and decision have on the bottom line of the enterprise.

Understand drivers of profitability.

Develops budgets and makes decisions that support the company's overall financial and strategic objectives.

Proactively manages key financial performance drivers.

Demonstrates understanding of financial management principles.

Knowledgeable of and leverages technology enhancements and the efficiencies it brings to company operations.

Coaching and Development – Develop others’ capabilities to empower them to reach their potential.

Provide employees opportunities to assume other positions for development purposes.

Delegate work to the lowest, appropriate level and empower others for action, but retains accountability for ensuring work gets completed.

Provide regular, honest, courageous feedback and coaching to reinforce/recognize effective behavior and improve effectiveness.

Works with others to build and implement development plans.

Recognizes and celebrates achievements in performance.

Collaboration – Eliminate boundaries and drive common goals.

Develop and foster a culture that supports a team environment.

Seek out opportunities for cross-functional cooperation among teams.

Seek out diverse perspectives to encourage new ideas and best work products.

Include all relevant stakeholders before important decisions are made.

Develops strategies to achieve common goals and objectives that focus the team beyond just individual goals.

Connecting, Listening, and Sharing – Maintain open, active, two-way communication

Encourage sharing of ideas from others.

Demonstrate openness and accessibility to others.

Share thoughts and feelings in a direct, genuine, and respectful way.

Demonstrate you have listened to and understand others’ points of view.

Actively seek the diverse perspectives of employees throughout the company and the organization.

Customer Focus Through Service – Understand and exceed the expectations of internal and external customers

Execute customer-focused strategies that build and sustain customer commitment and loyalty.

Obtain and utilize customer feedback for continuous improvement

Clarify for others their responsibilities to customers.

Encourage others to share their customer's sense of urgency.

Develop and maintain key relationships that enhance service to customers.

Enterprise Mindset – Act in way that are best for the company as a whole

Make decisions that are aligned to the overall company goals.

Work across functions and departments to achieve company goals.

Place organizational success above individual and team gain.

Focus on efforts that add significant value and align according to strategic priorities.

Provide the big picture when creating plans and making decisions.

Results Orientation – Reject the status-quo, find opportunities to improve and drive outstand business results

Drive for results consistent with the organization's vision, mission, and strategies.

Encourage curiosity by challenging assumptions, questioning processes and being open to new ideas.

Assess department performance against a set of measurable criteria.

Hold self and others accountable for verifying results and living the values.

Demonstrate willingness to examine successes and failures in order to apply what was learned to improve individual and departmental performance.

Provide feedback and recognition on goal accomplishment.

Manage to maximize effectiveness and efficiency and leverage the use of technology to gain higher levels of performance.

Steadiness—Demonstrate strength, poise, and an appropriate presence.

Project credibility in adversarial situations.

Make tough decisions at challenging times.

Work through conflict in a timely, professional, and caring manner.

Maintain focus and intensity and remain optimistic and persistent while leading others through change.

Act to preserve relationships, even under difficult or heated circumstances.

Publicly model behavior that supports the vision and values.

Conditions:

Physical Requirements

Able to travel to and enter a variety of transmission customers’ sites, that may include sites under construction or operating industrial facilities.

Able to physically comply with Customer’s physical safety and access requirements.

Able to travel to alternative Company work locations or other cities for meetings, training, conferences, etc.

Able to operate office equipment, including telephone, photocopier, fax machine, calculator, desktop or laptop personal computer, mobile phone, etc.

Ability to work under stressful working conditions.

Ability to communicate orally in a clear manner.

Ability to hear oral communication either in person or on equipment such as telephone, mobile phone or radio.

Ability to bend, stoop, kneel, crouch and/or reach repeatedly, on a daily basis.

Ability to reach, grasp and move items.

Ability to sit for extended periods of time.

Ability to use mobile phone for extended periods of time.

Ability to view a personal computer monitor or laptop screen for extended periods of time.

Ability to operate a motor vehicle, including ability to enter and exit the vehicle unassisted. Ability to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.

Working Conditions:

Able to work indoors in an office environment

Must be willing to occassionally resolve work related issues outside of normal work hours.

May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.

We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

Job Type: Full Time Posting Start Date: 05/06/2025

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

#LI-CNP

Nearest Major Market: Houston