Manager, Clerical Services

Requisition ID # 165826

Job Category: Administrative / Clerical

Job Level: Manager/Principal

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Oakland

Operations Support is dedicated to creating cross-commodity consistency and standards in Operations. The team provides support services guided by best practices and a relentless pursuit for improvement. It has single points of accountability for Work Management & Resource Planning, Clerical Services, Business Operations & Process Improvement, and Enterprise Public Works. Operations Support is comprised of approximately 1,000 coworkers.

Central Clerical Services provides clerical services to Electric and Gas Operations. The Clerical Services Manager oversees all clerical services activities - from job initiation to job completion – for internally planned and externally generated work. The incumbent leads work processes for order management through progressing work to construction and job completion/closure for activities such as service scheduling, streetlights and joint pole processing and gas/electric compliance while ensuring appropriate staffing and workload. Manages Supervisors and bargaining unit clerical staff to fulfill customer commitments by ensuring efficient and effective clerical processes for all departments within Electric and Gas Operations.

This position is hybrid, working from your remote office and assigned location, subject to change per business needs.

This position is flexible within the Bay Area and headquarters will be agreed upon by the successful candidate and hiring leader.

Assist in responding safely, rapidly, and effectively to an emergency; to support and restore systems that support critical utility operations and customers; and restore business functions in an emergency with minimal impact to our customers.

Travels approximately 50-70% of the time with occasional overnight stays.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Minimum Base Salary (Bay Area) $ 118,000.00

Maximum Base Salary (Bay Area) $ 188,000.00

Minimum Base Salary (California) $ 112,000.00

Maximum Base Salary (California) $ 179,000.00

Qualifications Minimum:

Desired: